Paoletta Counseling

Billing is always super unorganized; I asked the receptionist for months if I needed to pay anything and was told no until all of a sudden I couldnt schedule appointments anymore because I had an outstanding balance of hundreds of dollars. I was just in the office today and a woman came in with the exact same complaint so I know Im not the only one. The psychiatrist doesnt listen very well and seems to just prescribe you with random meds that dont fit your diagnosis. The receptionist doesnt seem to care about having positive relationships with the patients and is downright rude and disrespectful towards them. I would not recommend this place to anyone unless they want to end up feeling worse
Mar 15th, 2024

Don't get meds thru the Dr at paoletta's because when it's time for refills you'll wait a week or more to get them!!! Has happened 2x's now even with the pharmacy requesting refills a month b4
Jan 15th, 2024

It has been extremely hard to get med refills here. Unless you call on Thursday or Friday when psychiatrist is in. If you let your meds run low as i have done at times you will be without those meds for the week till then. This is unacceptable for those who rely on them for anxiety relief or are perhaps dealing with depression. If you have not been seen for a while and thats what is preventing you from getting refills this needs communicated to the patient.
Nov 27th, 2023

When I went here my counselor was great, the reception was very nice and helpful, but I was put on medication that wasn't working for me. I expressed it wasn't working and that it made some things worse and they upped the dosage even more. Few months later it had hurt my mental health more than help. In short it caused a lot of other issues. The counselor I had see, Jen, was incredibly helpful and I still use a lot of the tips she gave me all these years later. 5 stars for her, 1 for the psychiatrist aspect.
Aug 6th, 2023

I have such an amazing counselor, when I leave after speaking with Gavin I feel 99% better and our meeting will carry me through the week till I get to see him again and we tackle whatever was affecting me that week!!! I was so nervous the 1st time I came in to talk but he made me feel so comfortable and he seems to actually care!! So thank you Gavin I have been a real support for me and I appreciate it so much!!! Till Thursday u all have a great week!
Jul 30th, 2023