G L Public Services Financial Group

Apr 6th, 2024

Apr 3rd, 2024

We received the help we needed to fix the mess the prior tax person did, it was an extraordinary mess I may say, and they managed to keep us afloat... beware of places that offer a large refund, you're supposed to get the same no matter the place, it sucks to learn the hard way.
Mar 25th, 2024

Mar 14th, 2024

This was my first time using GL, but my best friend sang their praises so I thought Id give it a go. My experience was efficient and effortless to get my taxes filed. So long sorry short , I forgot my banking information for direct deposit. They were like dont worry, the refund will come here and we will call you to pick it up., so I picked it up. I was planning to run in and out, (parked in front of a hydrant n all) Im just picking up my check. I noticed it was less than half my refund amount. Like huh. I was sweet and ladylike about it tho, like excuse me, this not mines lol Longer long story short, Ryan the manager profusely apologized and even gave my $95 filling fee back. Come to find out it was an error on their part so its going to be amended gave me my whole return back.! I was happy with the way Ryan handled it, given when I went to his office I was on edge I respect the integrity of GL, because two separate employees reassured me everything will be alright and in the end it was Very cohesive.
Mar 12th, 2024