Pep Boys

Took my car here about 3 weeks ago for new tires brakes oil change and alignment Ended up needing new tie rods also asked the guy if everything else looked good when i picked it up he said yes drives straight as an arrow Get in the car to leave I noticed right away it was pulling to the left so i called they took car back in to redo alignment a couple days later .. i go pick it up once again say drives straight as an arrow NOT.. same pulling to the left feels wobbly and sluggish now drove better before i brought it to them with bald tires and junk tie rods Now i have to take it somewhere else to have their work looked over Over priced dont recommend AT ALL
Apr 2nd, 2024

excellent service! definitely would recommend stopping by for any issues or service problems.
Mar 22nd, 2024

Mar 19th, 2024

Mar 18th, 2024

Dear Brady and the Team at Pep Boys, I wanted to take a moment to express my sincere gratitude for the exceptional service you provided recently when I visited your store. My tire had unexpectedly gone flat on our way home, and I arrived at Pep Boys late in the day, just as you were about to close. Despite the late hour and the busy workload, you and your team went above and beyond to assist me. Your kindness and willingness to help, even under challenging circumstances, truly impressed me. Your dedication to customer service is commendable and sets a high standard for others to follow. Thanks to your efforts, I was able to safely return home that evening. I would like to extend my thanks to each member of your team who contributed to resolving my issue. Your professionalism and exceptional service have earned my trust and loyalty as a customer. I will not hesitate to recommend Pep Boys to others in need of automotive services. Thank you once again for your outstanding service. I look forward to continuing to do business with Pep Boys in the future.
Mar 29th, 2024