Chamber of Commerce

      Extended Stay America Select Suites - Wilkes - Barre - Scranton

      ( 361 Reviews )

      Extended Stay America Select Suites - Wilkes - Barre - Scranton
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      Chamber Rating

      3.6 - (361 reviews)
      148
      78
      41
      36
      58
      Read Our 361 Reviews

      Chamber Rating

      3.6 - (361 reviews)
      148
      78
      41
      36
      58
      › ‹
      • Francisco Ortiz


        Feb 16th, 2024

      • Shirley Bourgault

        Found it hard to locate..but that might be my lack of technology.
        Feb 14th, 2024

      • maraita1962

        They were very rude on how they approached me about having more then two dogs. They came knocking at my door, waking my husband up. I did not hide the fact that I had four small dogs with me , when entering the hotel. They made me pay extra. I did not mind that. What I minded was the attitude that the manager came at me with. I would not stay here again. Nor would I recommend it to anyone.
        Feb 4th, 2024

      • Branda Kala

        This place should be closed. Many things are broken or non functional. Worst than Motel 6. The only reason this place is still in business due to the first time customer. Stay away from this place unless you are a homeless or looking for a halfway house.
        Jan 31st, 2024

      • Brian Laferriere

        This place has gone so far down hill!!! They no longer serve breakfast, they took all the cookware out of the rooms, and now charge for them! This is also the first hotel I've stayed at that didn't have soap or shampoo for the shower! The website shows a gym in the photos but there is no gym! The gentleman at the front desk stated there was a deal to utilize the gym next door at the holiday inn, however, upon arrival they stated it's a liability issue! Overall, I would NOT recommend this hotel at all, it's honestly very sad what this place has become! Oh and lastly I can't even express my concerns until 9am since there is nobody at the desk until then. If you made it this far the only positive, is they allow pets. Noteworthy details: No more complimentary breakfast! Now charges extra for any plates or cookware! No gym despite website showing pictures of a gym! No one onsite from 10pm to 9am!
        Mar 27th, 2024

      Read Our 361 Reviews

      About
      Extended Stay America Select Suites - Wilkes - Barre - Scranton

      Extended Stay America Select Suites - Wilkes - Barre - Scranton is located at 1067 PA-315 in Wilkes Barre, Pennsylvania 18702. Extended Stay America Select Suites - Wilkes - Barre - Scranton can be contacted via phone at 570-970-2500 for pricing, hours and directions.

      Contact Info

      •   570-970-2500

      Questions & Answers

      Q What is the phone number for Extended Stay America Select Suites - Wilkes - Barre - Scranton?

      A The phone number for Extended Stay America Select Suites - Wilkes - Barre - Scranton is: 570-970-2500.

      Q Where is Extended Stay America Select Suites - Wilkes - Barre - Scranton located?

      A Extended Stay America Select Suites - Wilkes - Barre - Scranton is located at 1067 PA-315, Wilkes Barre, PA 18702

      Q What is the internet address for Extended Stay America Select Suites - Wilkes - Barre - Scranton?

      A The website (URL) for Extended Stay America Select Suites - Wilkes - Barre - Scranton is: https://www.extendedstayamerica.com/hotels/pa/wilkes-barre/hwy-315?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?

      A Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 3.6 Star Rating from 361 reviewers.

      Ratings and Reviews
      Extended Stay America Select Suites - Wilkes - Barre - Scranton

      Overall Rating

      Overall Rating
      ( 361 Reviews )
      148
      78
      41
      36
      58
      Write a Review

      Francisco Ortiz on Google

      image

      Shirley Bourgault on Google

      image Found it hard to locate..but that might be my lack of technology.

      maraita1962 on Google

      image They were very rude on how they approached me about having more then two dogs. They came knocking at my door, waking my husband up. I did not hide the fact that I had four small dogs with me , when entering the hotel. They made me pay extra. I did not mind that. What I minded was the attitude that the manager came at me with. I would not stay here again. Nor would I recommend it to anyone.

      Business Response on Google Mar 4th, 2024
      Dear maraita1962, We sincerely apologize for the unacceptable conditions you encountered during your stay. Your feedback about cleanliness and maintenance issues is concerning, and we take it seriously. We have immediately addressed the matter with our housekeeping and maintenance teams to ensure that such incidents do not recur. We understand your decision not to return, but we hope you'll reconsider, as we are committed to providing a comfortable and enjoyable experience for all our guests. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

      Branda Kala on Google

      image This place should be closed. Many things are broken or non functional. Worst than Motel 6. The only reason this place is still in business due to the first time customer. Stay away from this place unless you are a homeless or looking for a halfway house.

      Business Response on Google Jan 27th, 2024
      Dear Branda Kala, Thank you for your recent stay at our hotel. It was disappointing to read your comments. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management

      Brian Laferriere on Google

      image This place has gone so far down hill!!! They no longer serve breakfast, they took all the cookware out of the rooms, and now charge for them! This is also the first hotel I've stayed at that didn't have soap or shampoo for the shower! The website shows a gym in the photos but there is no gym! The gentleman at the front desk stated there was a deal to utilize the gym next door at the holiday inn, however, upon arrival they stated it's a liability issue! Overall, I would NOT recommend this hotel at all, it's honestly very sad what this place has become! Oh and lastly I can't even express my concerns until 9am since there is nobody at the desk until then. If you made it this far the only positive, is they allow pets.
      Noteworthy details: No more complimentary breakfast! Now charges extra for any plates or cookware! No gym despite website showing pictures of a gym! No one onsite from 10pm to 9am!

      Business Response on Google Mar 28th, 2024
      Dear Brian Laferriere, Thank you for being our guest. We are very sorry for any stress caused to you here. First impressions are essential; therefore, we regret that the start of your visit was not positive. We certainly understand your disappointment and the frustration you must have felt. We will take this up with the appropriate individuals to improve going forward. Also, we are sorry for the breakfast choices not meeting your taste, and we will share them with the team concerned for improvement. Our front desk team is always there to help you. We welcome the opportunity to provide you with the exceptional stay you deserve whenever you are back in the city.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 361 Reviews )
      148
      78
      41
      36
      58

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