SafeSplash Swim School - Bristol

Great Toddler transition classes!
Feb 23rd, 2024

This place is absolutely terrible and I would never send my child here to be taught how to swim. The conditions of the pool and room are outrageously terrible and I dont know how anyone can even work for long hours in this condition never mind work there. The staff is terrible and unprofessional, extremely rude and definitely not qualified or educated or even smart enough to be running a business or working in this field. The aquatics direction does not have half of a brain and should be fired! Would never recommend this place for work or learning to swim youre better off looking somewhere else. Worst place ever!
Feb 17th, 2024

This review is specific to the change in ownership. Levels don't correspond to old system so now we're forced to pay for a class that is repeating some skills my son already knows. Locker rooms are under construction. No one answers the phone under new ownership -- you can reach someone off site at a call center but you can't get location-specific questions answered. We were happy with Ripples. So far SafeSplash has not impressed.
Feb 7th, 2024

Customer service used to be five stars when it was Ripples. I would now give a zero if I could.
Jan 12th, 2024

I have two littles in safesplash.... We have been at this facility for 2 years now. It recently changed ownership and have been extremely unhappy. I feel the teachers are not attentive at all. I am in a tots class with my son while my daughter swims. 90% of the time my daughter is sitting on the wall getting water splashed on her head. I could teach her this at home. The tots teacher is not very enthusiastic or looks like he enjoys being there. Sad because when my daughter was in the tots class she loved it. Feel the same passion is not present anymore. Will be looking at alternative options for my kids.
Dec 26th, 2023