Luxus Marble & Granite is located at 1515 Elmwood Ave in Cranston, Rhode Island 02910. Luxus Marble & Granite can be contacted via phone at 401-709-2356 for pricing, hours and directions.
Contact Info
401-709-2356
Questions & Answers
Q What is the phone number for Luxus Marble & Granite?
A The phone number for Luxus Marble & Granite is: 401-709-2356.
Q Where is Luxus Marble & Granite located?
A Luxus Marble & Granite is located at 1515 Elmwood Ave, Cranston, RI 02910
Q What is the internet address for Luxus Marble & Granite?
A The website (URL) for Luxus Marble & Granite is: http://www.luxusgranitecountertop.com/
Q What days are Luxus Marble & Granite open?
A Luxus Marble & Granite is open: Sunday: Closed Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: 9:00 AM - 11:00 AM
Q How is Luxus Marble & Granite rated?
A Luxus Marble & Granite has a 4.0 Star Rating from 56 reviewers.
I recently purchased my 3rd countertop from Luxus, and I must say, their customer service continues to be absolutely excellent. The templater who visited my home was incredibly friendly and took the time to explain the entire process in detail, which I greatly appreciated. When the installation team arrived, they were not only clean and efficient but also very focused on ensuring the best customer experience. The entire Luxus team did an outstanding job from start to finish. Thank you, Luxus, for making my countertop look fantastic and for going the extra mile to complete my project before my family's arrival. Your dedication and hard work are truly appreciated!
Rafael Sabino on Google
My partner and I bought a countertop from Luxus for our summer home, and we're thrilled with the outcome. Luxus provided excellent customer service and a fantastic selection of slabs, helping us find exactly what we needed. A big thanks to the Luxus team for making our project happen swiftly. Our countertop looks great, and we really appreciate your effort!
Jon Litwin on Google
My advice DO NOT USE THIS COMPANY. Everything with the gatekeepers at the front desk( one of them in particular) was fine in the beginningthank you honey. You picked a beautiful piece of stone, it will look magnificent in your kitchen sweetie. I stupidly paid in full, and then the abuse began. They messed up my order, and when I called to try to get it corrected, I was treated like a second class citizen, was not permitted to get a word in edgewise, and from my standpoint, and my partners,(she witnessed this conversation with Adrienne) verbally abused and threatened. They fixed the screw up in my order, and Adrienne called me to arrange install(all sweet and cute, phony- like. Can we install Friday? I said yes, but in morning because I had a consult job in the afternoon. Great. She calls the next day and tells me the installers would be there between 1:30-2:30 on Fri???? I needed to get this installed for the Holidays so Her decision to change the install time cost me a major consulting. She laughed when I asked if she will reimburse me my lost pay due to HER mess up. Like a person before me, I have asked to speak with Mr Pinto, the owner, and all that I get is hes not here, hes out of the country. I WILL get him on the phone to make sure that he knows how his company treats its clients. I will NEVER recommend LUXUS to anyone. Its unfortunate because ultimately I am partially satisfied with my countertops, the installers where awesome, BUT it is not worth the abuse dealt by this woman. She should get some help in how to communicate and LISTEN to customers. Actually, if it were my company, she would never be allowed to be near customers. My apologies for being so wordy, but my experience in this horrible enough that I wouldnt want anyone else to go thru this. There are other fabricators out there, pick one. My advice, dont pick this one.
David Apple on Google
Extremely rude and extremely expensive I would never do business with them and I would never recommend anyone to do business with I would not trust any of the previous reviews
larry scermino on Google
BUYER BEWARE! One star only because you have to put one to write a review. I had a horrible experience with this company. The girls in the office treat customers horribly. You ask to speak to the owner, Ricardo, and you're told you can't. I will assume they don't want him to know the incompetence that exhumes from his office. I had a piece of butcher block which had been cut incorrectly by almost an inch too wide. When I asked how this would be handled, I was told they would cut my wall!!!!! Can you imagine?? Cut into my wall, by almost an inch, instead of cutting the wood. When I said No, the two installers left everything sitting on my cabinets and walked out the door. I had to contact Sage Surfaces and get it corrected myself. Luxus had to come all the way back and pick up the pieces for a full refund! If this Company is involved, don't you be!
