G.W.Wagner Plumbing,LLC

Critical: Professionalism
May 24th, 2023

Critical: Professionalism, Punctuality, Responsiveness Service: Shower repair
Mar 15th, 2023

*Please read the review in its entirety.* Monday, 2-20, I called looking for service to rebuild the plumbing under the kitchen sink, which was done in 2017 by a different company. It is leaking and destroyed part of the cabinet underneath. We made an appointment for Tuesday 2-21 between 7-8 am. Tuesday, 2-21, 8:30 am, no one has shown up. I call as it was icy out to see if they are running behind. Long story short, there was a hiccup in communication, and no one was assigned to my job. They immediately dispatch Dan, and he arrives in under 30 minutes. I agree to the service, and he has a 2.5 hour job done in around 90ish minutes. Dan was excellent and very knowledgeable, professional, and clean. I will not hold the hiccup in communication against Wagner as things happen, and they immediately rectified it. I would definitely recommend them. Everything was easy.
Feb 15th, 2023

I contacted Wagner on New Years Eve and Glen followed up immediately. After some well-meaning DIY our toilet had sprung a leak that we had tried to fix multiple times but to no avail. Glen talked through the problem with me and tried to help me diagnose so I could solve it myself. He was empathetic, kind and respectful. When it was clear I wasnt getting anywhere myself he snuck me in that day and came out to make the repairs necessary. Glen worked quickly and cleanly and walked me through the issue so I could manage future repairs myself. Glen saved our NYE party and has a fan club in my infant daughter. I strongly recommend this company for emergency repairs. Services: Plumbing leak repair, Toilet repair
Jan 8th, 2023

I just moved into a new apartment and had a problem with the heat. Glen, Braidon and team were there to save the day! They were out within an hour, fixed my issue and did a follow up a few days later. They let me know when they were coming, how long they would be, explained the issue, what they did to fix the issue and followed up to ensure everything was good. I highly recommend this company. Thank you again for your help!
Dec 22nd, 2022