Navy Federal Credit Union - Restricted Access

Always professional.
Feb 28th, 2024

If I could give zero I would. Tried to get a car loan. Perfect credit. Turned down twice. Got parent with 800 scores to cosign. I was putting 50% down. They offered 15.94% lol. Walked to people's and got 6.10% left with a check all with in 30 min stay away
Jan 22nd, 2024

Asli was so nice! She deserves a raise! Some of the best customer service Ive ever seen!
Jan 17th, 2024

I suppose that I've grown accustomed to Navy Federal Credit Unions overseas, but I absolutely love this location: it's convenient, rarely crowded, and has Saturday morning hours. The latter makes it so convenient for those of us that are detained, or otherwise indisposed during the hectic work week. There are two ATMs here -- a drive through and one on the entrance.
Nov 6th, 2023

I'm truly impressed by the incompetence and lack of initiative in their home loan department. I was blown off by two loan officers who showed absolutely no interest in helping me get the amount I was prequalified for. It's especially surprising at this time of record low home sales and high interest rates. Fortunately there are many better companies out there that actually communicate with their customers quickly and create solutions instead of problems, because I just closed on an amazing house. Oh, and when I tried to wire my down payment to the closing agency, again Navy Federal displayed nothing but incompetence. Couldn't do it online. Couldn't do it on the phone. Truly mind-blowing. I can't believe this company is still in business.
Oct 27th, 2023