Home Services at The Home Depot

Apr 23rd, 2022

Terrible service by the Refrigerator area sales person in Johnston home depot, she is all I know, left me waiting 40mins, so I left to another home depot in Providence and made my purchase there
Sep 9th, 2020

Aug 28th, 2020

Jul 4th, 2018

We ordered a Gas Range to be delivered and installed, paying for everything that day.The delivery was scheduled for next week. The day before the delivery was confirmed, as expected, at 4:30 PM. An hour later we got a call from a different number that went straight to voicemail without the option of being answered. This voicemail said the delivery was canceled and rescheduled for a week later. We called multiple times to try and understand how the delivery could be confirmed only to be canceled an hour later, they told us it was a broken-down truck.The next week, again we got a call confirming delivery the next day, only again to get a voicemail canceling delivery. We called Samsung, they said Home Depot does deliveries and they could do nothing.We called Home Depot and they said they don't do the deliveries but instead a third party does that they couldn't tell us any information about so we couldn't contact them ourselves to ask what was happening.When I asked to cancel the order and get a full refund they said the refund can't be processed until the day of the Oven delivery, which appears to be never.Not only do we not have an oven, but the money we saved to buy the oven is also tied up making the purchase of an oven from an alternative vendor impossible.Unbelievably horrible service. Home Depot, Samsung and this Third-Party delivery service they're hiding behind should be ashamed.
Nov 17th, 2019