Tom’s Kitchen
-
1526 Smith St
Providence, RI 02911 - 401-353-1416
Hours
Chamber Rating
-
Damien F
Mar 25th, 2024 -
Okan nan
All the foods are good but Gyros was the best for me !!!
Mar 6th, 2024 -
Nolan Jackson
My roommate recommended Tom's Kitchen, so I ordered a Large Pepperoni Pizza yesterday. For spending $21 for the pizza, I was not pleased with the product. They were very skimpy on the pepperoni and pizza sauce. It tasted like more like cheese bread than a pizza. My roommate chalked it off to an "off day" by them but unfortunately I won't be spending that kind of $ on their pizza again.
Jan 30th, 2024 -
Hakan Dural
Employees are great
Dec 22nd, 2023 -
Samuel Rivera
Havent tried the food just yet as its still being made. Im hoping it good as this place looks like its got decent food and theyre open late near me. The lady who took my Order has zero customer service skills. She was rude, I tried to be nice to her to acknowledge its fine that shes probably haven't a bad day. She kept being rude and aggressive, I eventually Told her shes being aggressive and how shes acting is super rude when she was acting hostile trying to make me sit down and I had told her ah Im all set thank you Ive been home sitting all day which is true and I work a desk job so many times when I have a chance to stand up I take it because I literally sit down ALL day because I work remotely. She literally told me Im not aggressive if you want to see aggressive Ill show you aggressive. I was like geez lady is this what you call nice? She goes I am nice and I say apparently not, she says I dont care! Then I reply I can literally tell. She tried even telling me she wished she could tell me to leave, like whats her problem? I literally came here for food, this is the worse customer service Ive ever experience and its not like this is a McDonalds or Popeyes but they seem to just hire anyone. Update. I got a refund instead, hard to trust this spot for me. Its like a McDonalds scenario where you just prey they dont spit on your food. Dont know what was up with the lady behind the register. I work a desk job and barely ate today, I was just looking for some late night good food and got the worst customer experience Ive ever received. The lady doesnt even think she was being aggressive and denies it, I wish there was a live video of it with votes on it to show her how she was acting was not right. It was literally at this point where I realized an actual pro on how robots aka computer screens taking peoples jobs is a thing, because this lady couldnt just do her job and I would have rather got my order taken by a robot.
Jan 15th, 2024
Contact Info
- 401-353-1416
Questions & Answers
Q What is the phone number for Tom’s Kitchen?
A The phone number for Tom’s Kitchen is: 401-353-1416.
Q Where is Tom’s Kitchen located?
A Tom’s Kitchen is located at 1526 Smith St, Providence, RI 02911
Q What is the internet address for Tom’s Kitchen?
A The website (URL) for Tom’s Kitchen is: https://www.tomskitchenri.com/
Q How big is Tom’s Kitchen?
A Tom’s Kitchen employs approximately 6-10 people.
Q Is there a key contact at Tom’s Kitchen?
A You can contact Mel Bectas at 401-353-1416.
Q What days are Tom’s Kitchen open?
A Tom’s Kitchen is open:
Friday: 11:00 AM - 11:45 PM
Saturday: 11:00 AM - 11:45 PM
Sunday: 12:00 PM - 11:45 PM
Monday: 11:00 AM - 11:45 PM
Tuesday: 11:00 AM - 11:45 PM
Wednesday: 11:00 AM - 11:45 PM
Thursday: 11:00 AM - 11:45 PM
Q How is Tom’s Kitchen rated?
A Tom’s Kitchen has a 3.9 Star Rating from 182 reviewers.
Hours
Related Categories
Ratings and Reviews
Tom’s Kitchen
Overall Rating
Overall Rating
( 182 Reviews )Damien F on Google
Okan nan on Google
All the foods are good but Gyros was the best for me !!!
Nolan Jackson on Google
My roommate recommended Tom's Kitchen, so I ordered a Large Pepperoni Pizza yesterday. For spending $21 for the pizza, I was not pleased with the product. They were very skimpy on the pepperoni and pizza sauce. It tasted like more like cheese bread than a pizza. My roommate chalked it off to an "off day" by them but unfortunately I won't be spending that kind of $ on their pizza again.
Hakan Dural on Google
Employees are great
Samuel Rivera on Google
Havent tried the food just yet as its still being made. Im hoping it good as this place looks like its got decent food and theyre open late near me. The lady who took my
Order has zero customer service skills. She was rude, I tried to be nice to her to acknowledge its fine that shes probably haven't a bad day. She kept being rude and aggressive, I eventually
Told her shes being aggressive and how shes acting is super rude when she was acting hostile trying to make me sit down and I had told her ah Im all set thank you Ive been home sitting all day which is true and I work a desk job so many times when I have a chance to stand up I take it because I literally sit down ALL day because I work remotely. She literally told me Im not aggressive if you want to see aggressive Ill show you aggressive. I was like geez lady is this what you call nice? She goes I am nice and I say apparently not, she says I dont care! Then I reply I can literally tell. She tried even telling me she wished she could tell me to leave, like whats her problem? I literally came here for food, this is the worse customer service Ive ever experience and its not like this is a McDonalds or Popeyes but they seem to just hire anyone.
Update. I got a refund instead, hard to trust this spot for me. Its like a McDonalds scenario where you just prey they dont spit on your food. Dont know what was up with the lady behind the register.
I work a desk job and barely ate today, I was just looking for some late night good food and got the worst customer experience Ive ever received. The lady doesnt even think she was being aggressive and denies it, I wish there was a live video of it with votes on it to show her how she was acting was not right.
It was literally at this point where I realized an actual pro on how robots aka computer screens taking peoples jobs is a thing, because this lady couldnt just do her job and I would have rather got my order taken by a robot.
Overall Rating
Overall Rating
( 182 Reviews )Write a Review
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