Mail Boxes Plus NP

Staff unboxed and stole my MacBook they had no shame or hesitation handing me a clearly empty and retaped box.
Mar 8th, 2022

New owner is great! Love doing business with her
Aug 25th, 2021

My regular choice for package drop off and I've always had a good experience. The woman at the counter is friendly and helpful.
Feb 7th, 2021

October 2020 - New owner, with a great personaility, and so helpful ! Definitely my go-to place for shipping.... and especially with the upcoming holidays!
Nov 9th, 2020

*** UPDATE AS OF SEPTEMBER 1, 2020. I HIGHLY RECOMMEND TAKING YOUR BUSINESS TO MAIL BOXES PLUS - 780 RESERVOIR AVENUE, CRANSTON, RI 02910. Ive been with them for over a year now and they are AMAZING!!! They are a small family owned mail box center in Cranston and all around really great people. I ended going to do business with them after writing my previous review down below of the location in North Providence. Im so happy with my choice!!! Im treated with respect and they VALUE their customers. If anyone is reading my review and is looking for an alternative location to open up a mail box please go and do business at 780 RESERVOIR AVENUE, CRANSTON, RI 02910. You will be welcomed with a smile, respected and valued. You dont have to worry about having the phone hung up on you, nasty attitudes and bad customer service like the North Providence location! This updated review is long overdue.*** PREVIOUS REVIEW BELOW I called Mail Boxes Plus NP at 1800 Mineral Spring Ave, North Providence, RI 02904 today May 22, 2019 around 1:00pm to inquire about their yearly mailbox plans. The first time I called the store the phone rang 5 times. On the 6th ring someone picked up the phone and hung up! I couldnt believe it so I called back again. The second time a man picked up the phone talking in a low voice that I can barely hear him. He sounded very uninterested in taking my call. No enthusiasm and very cold. I asked him, why did he hang up on me? He stated, he didnt hear anyone and hung up! FALSE!! The first time I called he didnt even bother saying hello, he simply picked the phone up and hung up on me. The entire second phone call he was playing stupid. Still no desire to help me and acted as if I was bothering him by calling the store. I returned the favor and HUNG UP ON HIM! This is by far one of the worst customer service interactions Ive ever experienced. The employee clearly didnt like his job and didnt want to be there. His poor attitude and rude actions are going to hurt this business. That is not how you handle a customer. I never got his name. I hope the owner sees my review and reaches out to me. That type of behavior is unacceptable! I was interested in doing business with them but Ill be taking my business elsewhere.
Nov 13th, 2020