Furniture Outlet

I was very pleased with Furniture Outlet all the way from my purchase to my delivery. I know they cant control the manufacturer but some items came earlier than expected. I will definitely buy from them again.
Mar 18th, 2024

Hit a few different places and couldnt find the perfect thing or very many reasonable prices. We were pleasantly surprised when we walked in. Liz was great and very knowledgeable! Low pressure, letting us walk around at our leisure but was available when we had questions. Excellent service and prices! Cant wait to have our new couch delivered! We will be going here first for our future furniture needs.
Mar 7th, 2024

Loved the uniqueness of their furniture. Prices were comparable to some of the other places we looked. The service was great and very helpful. Very pleased with our new furniture.
Feb 28th, 2024

We are building a new home and Laurie went above and beyond to help my wife and I find the perfect sectional and dining room table and chairs. The price was great. Highly recommend!!!
Dec 16th, 2023

We are fairly new to the area and moved down with only a few pieces, so we are shopping to fill the rooms. I purchased a very nice Sideboard from this store recently, we love it. We stop in every other week to look for new pieces but today the people were so rude. When I walked in the women said hello and asked if I needed help and I said I'm just looking for any new pieces they may of gotten in. She said "we get them weekly" and walked away. I looked at a piece by thier front desk and tried to ask the man a question but he interrupted me twice mid sentence with something that had nothing to do with what I was asking about. He didn't stop to take the time to actually hear what I was saying. The women came back and interrupted giving me a card but I declined since I didn't need her card I just had a question but she was busy at the moment. She turned her back and walked away from me. As I turned to walk away and look at thier furniture he said "don't get frustrated, WE'RE BUSY!" I didn't mind they were busy but I didn't get to finish my question without him repeatedly interrupting. I found the perfect piece and I called my husband, who was sitting in the car, to come in and look at what I found. He said we needed to go home and measure our hall first. I asked the man was there a model number for it. I wanted to go home and then call him with my order after measuring. He was reluctant to give it to me, telling me it was "irrelevant to me." He said there was a number on the card. I asked if it was 67 since that's what I saw on the sale tag. He was snippy and said show me, so I did. He still wouldn't just out right give me the name or model number. I told him I wanted to call the store with the number to identify the piece if it fit. He said how long was it going to take for me to decide and when I said as soon as I get home, he again would not tell me what I asked him for. He said "I'll take your name." I didn't mind sharing my name but now he wants my phone number. I didn't ask him to followup with me I just wanted to call the store back and place my order if it fit my entryway. When I declined giving him my number he said to me right in front of my husband, "I don't know what your problem is lady you have an attitude." I was shocked! My husband said "You just lost a sale" the salesman said "I don't care" as he walked away. and so we walked out of the store. The sales people do not work well together, even if thier sales are on commission you still should not be so rude to the customer or each other. You could see the competition between them, it was apparent to the customers.They are so fixated on staking thier claim on you as you walk in the store and then scramble off to claim the next person that they forget what real customer service is supposed to be like. I hope the owner reads this so he knows how his sales people treat his customers.
Feb 3rd, 2024