BED WORLD

Adam the owner is AWEFUL!
Feb 3rd, 2023

Dec 26th, 2022

Cannot write most of the words that the salesman used. Not a good experience.
Nov 27th, 2022

Great items..check it out.
Nov 11th, 2022

The store manager (ADAM) is incredibly rude. And although this may be a long review, it is well worth the investment of your time in order to understand how BED WORLD is not an admirable place for your business. Yesterday my husband & I called the store to ensure they were open. They were open & operating hours were noted on Google until 7pm. We arrived about 6:15pm & were surprised Bed World was closed. My husband called again & the owner (ADAM) said hd be open tomorrow from 10:15am - 5:30pm. He also emphasized that hed work with us for a great price. In the meantime, in what I THOUGHT was a helpful act & since my phone was still on the Google site, I input a suggestion so Google could update the stores hours to what ADAM mentioned. With anticipation of making a purchase, I returned today. From the onset, ADAM was condescending. When I shared that I was interested in viewing mattresses that were in stock, he over emphasized I had to be ready to make my purchase immediately if he was going to take time to check for an item b/c his inventory changed every second. Without an immediate answer on my purchase, he couldnt make a guarantee. I explained that wasnt a problem. Then he questioned if I had payment on me. I explained that immediate payment was not a problem as long as hed guarantee the mattress tomorrow. Agreeing upon a mattress, ADAM insisted that my son & I sit in two very specific chairs. When I attempted to look at a framed military item that was displayed about 8 feet behind him, ADAM moved away in a manner that could only be interpreted as offensive. He asked for my husbands & my profession. I explained that my husband is former military. ADAM stated that for a military family he would take $140 off the purchase price, and that I needed to prepare myself to hand him my card in 1-2 minutes. He explained that if I were to call tomorrow & inquire about the mattresss arrival that if he told me the item wouldnt arrive until after 2pm that me calling him 6-times would only frustrate him and the mattress wouldnt arrive faster. My response was that if he told me the arrival time, my husband would be there to pick it up. I also told him that my days were usually quite busy so I wouldnt have time to call him multiple times throughout the day. I also explained that Id take him at his word for the pickup time he said. He begrudgingly reiterated that he doesnt give discounts lightly, & I should be appreciative. Feeling tension, as I went to hand him my card, I hesitated & told him I was actually not going to make my purchase. ADAM became borderline abusive in both his voice & body language. He told me he really didnt want to do business with me from from the beginning because he didnt like me telling Google his hours of operation were different. I shared that I merely gave a suggestion to Google in an effort to help others know what appeared on Google was inaccurate. ADAM began quoting his resume & credentials. He only tamed his demeanor when another customer entered the showroom. Then he meekly said that hed like to do the deal. I told him I would go elsewhere. Unfortunately ADAM continued to berate & assert why he did not want my business. Never, in 53 years , have I experienced such an ill-mannered & sarcastically inclined salesman. As my son & I exited the showroom, ADAM continues yelling and taking jabs about how he didnt want my business. ADAM, Hilton and Head & Bluffton are not THAT big. Your insatiable stance this afternoon was toxic. With gratitude, I share this negative experience so that others consider entertaining business transaction with someone other than you. As a parent, I was appalled at your indiscretion and will definitely use todays experience as a teachable moment for my son.
Nov 4th, 2022