Avalon at James Island

Avalon at James Island
  • 202 Promenade Vista St
    Charleston, South Carolina 29412
  •   (854) 333-2562
Yext Power Listing.

Chamber Rating

Verified Member
3.5 - (10 reviews)
5
0
2
1
2
Read Our 10 Reviews

Chamber Rating

Verified Member
3.5 - (10 reviews)
5
0
2
1
2
  • Caden Wheeler


    Feb 13th, 2024

  • Hannah Rich

    I loved my apartment and community amenities when I lived here, but can only give a two star review because of certain situations I had with the management team. When I moved out I left my apartment in near-perfect condition, but the apartment held my deposit and stated they were doing so for "damages." There were a couple small marks on the carpet (probably dime-sized) in the bedroom, but nothing that was beyond normal wear and tear. As someone who has worked with various property management companies, I know how to leave an apartment in an acceptable condition along with the consequences of not doing so. On a few occasions when I emailed the management team with questions, they went around them and didn't give me direct answers. The apartments are beautiful, I loved the amenities, and I had no maintenance issues while I lived in the building, so there were many positives, but at the end of your lease, they will likely try to keep your deposit regardless of how your apartment looks. As a note, I moved out several months ago but was reminded to write this review after recently receiving communication from a debt collection agency regarding the cost of the "damages" I allegedly left.
    Feb 7th, 2024

  • Ashley Kilburn

    Love love love it here! Management is very friendly, maintenance requests are fixed day of, best amenities, and they keep the community very clean! And the location is the cherry on top! Could not recommend this place more
    Jan 17th, 2024

  • owen hess

    Moving in was incredibly easy (even during the week of Thanksgiving). The staff answered all my emails and made sure I was able to access my apartment to move in and bring packages inside.
    Nov 25th, 2023

  • Mallory Brown

    I had signed a lease at another apartment complex, and was supposed to be moving in, and the day of the entire thing went downhill. We couldnt move in because the entire unit was incorrect. I walked over here because it was in the area. I was in desperate need of a unit, and Lindsay in the front office was so kind and helpful. She walked me through multiple units and even allowed me to start the application on site. She was aware I needed to be in a unit the day of. I then met Daniel, the property manager, who helped me get into a unit while waiting for my roommate to finish her documents, because she was at work when all of this was taking place. I have never in my life experienced such kindness at an apartment complex. The move in process was incredibly easy and the apartment themselves are stunning and so far all appliances have functioned properly. I am so excited for my year here and am so thankful to the team that helped me make this my home.
    Aug 24th, 2023

Read Our 10 Reviews

About
Avalon at James Island

Avalon at James Island is located at 202 Promenade Vista St in Charleston, South Carolina 29412. Avalon at James Island can be contacted via phone at (854) 333-2562 for pricing, hours and directions.

Contact Info

  •   (854) 333-2562

Questions & Answers

Q What is the phone number for Avalon at James Island?

A The phone number for Avalon at James Island is: (854) 333-2562.


Q Where is Avalon at James Island located?

A Avalon at James Island is located at 202 Promenade Vista St, Charleston, South Carolina 29412


Q How is Avalon at James Island rated?

A Avalon at James Island has a 3.5 Star Rating from 10 reviewers.

Ratings and Reviews
Avalon at James Island

Overall Rating

Overall Rating
( 10 Reviews )
5
0
2
1
2
Write a Review

Caden Wheeler on Google

image

Business Response on Google Feb 16th, 2024
Hi, Caden. Your feedback is highly appreciated. Thank you so much for the review!

Hannah Rich on Google

image I loved my apartment and community amenities when I lived here, but can only give a two star review because of certain situations I had with the management team.
When I moved out I left my apartment in near-perfect condition, but the apartment held my deposit and stated they were doing so for "damages." There were a couple small marks on the carpet (probably dime-sized) in the bedroom, but nothing that was beyond normal wear and tear. As someone who has worked with various property management companies, I know how to leave an apartment in an acceptable condition along with the consequences of not doing so.
On a few occasions when I emailed the management team with questions, they went around them and didn't give me direct answers.
The apartments are beautiful, I loved the amenities, and I had no maintenance issues while I lived in the building, so there were many positives, but at the end of your lease, they will likely try to keep your deposit regardless of how your apartment looks.
As a note, I moved out several months ago but was reminded to write this review after recently receiving communication from a debt collection agency regarding the cost of the "damages" I allegedly left.

Business Response on Google Feb 19th, 2024
We apologize for any inconvenience you experienced with our management team, Hannah. We strive to provide excellent customer service and address any concerns promptly. We appreciate your positive feedback regarding our apartments and amenities. We take your feedback seriously and will use it to improve our processes. If you have any further questions or concerns, please feel free to contact us at (843) 604-4967.All the best,Avalon at James Island Management Team

Ashley Kilburn on Google

image Love love love it here! Management is very friendly, maintenance requests are fixed day of, best amenities, and they keep the community very clean! And the location is the cherry on top! Could not recommend this place more

Business Response on Google Jan 28th, 2024
Hi, Ashley. Your feedback is highly appreciated. Thank you for the review!

owen hess on Google

image Moving in was incredibly easy (even during the week of Thanksgiving). The staff answered all my emails and made sure I was able to access my apartment to move in and bring packages inside.

Business Response on Google Nov 23rd, 2023
Thank you for taking time to post this review, Owen. We are so pleased to hear about your 5-star move in experience here with us and with our staff. We care about our residents and welcome you to the community. We greatly value your feedback.

Warmest Regards,
Avalon at James Island

Mallory Brown on Google

image I had signed a lease at another apartment complex, and was supposed to be moving in, and the day of the entire thing went downhill. We couldnt move in because the entire unit was incorrect.
I walked over here because it was in the area. I was in desperate need of a unit, and Lindsay in the front office was so kind and helpful. She walked me through multiple units and even allowed me to start the application on site. She was aware I needed to be in a unit the day of. I then met Daniel, the property manager, who helped me get into a unit while waiting for my roommate to finish her documents, because she was at work when all of this was taking place.
I have never in my life experienced such kindness at an apartment complex. The move in process was incredibly easy and the apartment themselves are stunning and so far all appliances have functioned properly. I am so excited for my year here and am so thankful to the team that helped me make this my home.

Business Response on Google Sep 5th, 2023
Mallory, thank you for your feedback. We are so excited to hear that you are comfortable with our office staff. Here, at Avalon at James Island, we pride ourselves on hire cooperative, kind, and experienced individuals to oversee our residents needs, and our beautiful apartment homes. We encourage you to stop by the office or give us a call at (843) 410-5640. Thank you again!

Avalon at James Island
Management Team

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