Bank of America (with Drive-thru services)

We went there today for an appointment to open another savings account. We arrived early and then proceeded to wait 15 minutes past our appointment time not even to be recognized for being there. We saw all empty offices and a single staff in the office helping some people. They need to hire more staff for not double book appointments. We sat there with 2 kids under 2 and eventually just got fed up and left. Our next appointment will be to close all Bank of America accounts and transfer to our main bank, truist.
Sep 4th, 2023

Aug 21st, 2023

The bank cashed a chek for me less 8$.that is their fee for a non account holder.i at no time was informed of said fee. If I was given the choice I would have taken it to my personal bank. I said something to a manager of sorts on the way out. I was gladly informed that I can open an account.. This is my problem. Like a programmed sheep this manager regurgitated a corporate policy with a smile.(i cant bank with a company that is this petty)does he not realize that non account holders for what ever reason are being taken advantage of considering their customers write checks on their accounts. If I had a check to cash for 8$ I would leave with nothing. And they would say have a good day! Crazy huh.. it is profiteering at its finest.
Jul 26th, 2023

Jul 3rd, 2023

Compared to the other BofA West Ashley branches, this location on Sam Rittenberg Blvd, is the most helpful and efficient location for conducting bank teller transactions. It is worth travelling to this location. The second best West Ashley location is the BofA on Savannah Hwy, in the Harris Teeter complex that is by the Avondale neighborhood of West Ashley.
Jun 28th, 2023