Charleston Marriott

Dear Guest,Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Regards,The Charleston Marriott Team

Dear Ms. Anderson,Thank you for your recent stay at our hotel. We apologize for the discomfort you experienced due to the size of the room. Your feedback is valuable to us, and we will take it into consideration to ensure a more comfortable stay for our guests in the future. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we appreciate you taking the time to leave your review. Thank you, and we hope to have you stay with us again.Regards,The Charleston Marriott Team

Dear M. Liu,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room and for the service lapses. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Additionally, we regret not meeting your expectations with our food choices. Your comments are invaluable, and we will address them appropriately as we are continuously committed to improvements to our overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to regain your trust on a future visit.Regards,The Charleston Marriott Team

Dear Mr.Merritt,Thank you for being a valued Marriott Bonvoy member and for sharing your feedback regarding our recent stay at Charleston Marriott. Our team takes immense pride in delivering exceptional service, and we are thrilled that we could meet your expectations. It is also wonderful to know that you found our culinary delights to your liking. We look forward to welcoming you back the next time you are in the area.Regards,The Charleston Marriott Team

Dear Mr. Valls,We appreciate you taking the time to leave your generous rating regarding your visit to the Charleston Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope to see you again soon.Regards,The Charleston Marriott Team