SAFE Federal Credit Union

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.8 - (54 reviews)
48
3
0
2
1
Read Our 54 Reviews

Chamber Rating

Verified Member
4.8 - (54 reviews)
48
3
0
2
1
  • M Renae

    Mrs Horner who helped us and even stayed late for us is a true sweetheart and opened an account and deposited a check. This sweet woman deserves a raise with how kind she was. Our new go to bank
    Jan 10th, 2024

  • Audrey Gaerlan

    Two stars instead of one because if you visit in person the staff are very nice and you usually get assistance quickly. If you are trying to get help online or over the phone good luck and hope you have plenty of time. SAFE has the WORST automated voice system I've ever had the displeasure of using, half the time it'll just drop your call. Their app barely works and their website is not intuitive at all and difficult to use. Mind you I work in IT so I am very familiar with using technology... Lastly, there are so many seemingly unnecessary hoops to jump through just to transfer funds or pay bills. How can a payment automatically get transferred out of my account every month but if I try and manually make the same payment the transfer amount is too high??? I prefer Credit Unions over banks but Safe is by far the most frustrating credit union or bank I've used.
    Nov 20th, 2023

  • Jim Moon

    Professional and timely
    Nov 5th, 2023

  • Phyllis David

    SAFE is my kinda bank!
    Sep 28th, 2023

  • Antonio Roberts


    Sep 27th, 2023

Read Our 54 Reviews

About
SAFE Federal Credit Union

As a not-for-profit, SAFE Federal Credit Union in Lugoff, SC is focused on helping you earn more and get the most out of every dollar. In 2022 we made it possible for our members to save over $500,000 in loan interest, earn thousands more in savings, and receive bonus dividends and interest rebates. Our Lugoff branch is one of 17 in the Midlands, and we're here to serve you on your journey to financial freedom. Whether it's opening a checking account or savings account with a financial institution dedicated to improving your community, or taking out a car loan, personal loan or mortgage to help you live out your dreams, join your neighbors and start enjoying the SAFE difference today.

Contact Info

Services

  • Night Deposit Drop Box
  • Drive-Thru 24/7 ATM
  • Drive-Thru Teller

Languages

  • English

Images

Questions & Answers

Q What is the phone number for SAFE Federal Credit Union?

A The phone number for SAFE Federal Credit Union is: (803) 425-8600.


Q Where is SAFE Federal Credit Union located?

A SAFE Federal Credit Union is located at 624 U.S. 1, Lugoff, SC 29078


Q What is the internet address for SAFE Federal Credit Union?

A The website (URL) for SAFE Federal Credit Union is: https://www.safefed.org/


Q What days are SAFE Federal Credit Union open?

A SAFE Federal Credit Union is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: N/A
Monday: 9:00 AM - 5:00 PM


Q How is SAFE Federal Credit Union rated?

A SAFE Federal Credit Union has a 4.8 Star Rating from 54 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
N/A
Monday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
SAFE Federal Credit Union

Overall Rating

Overall Rating
( 54 Reviews )
48
3
0
2
1
Write a Review

M Renae on Google

image Mrs Horner who helped us and even stayed late for us is a true sweetheart and opened an account and deposited a check. This sweet woman deserves a raise with how kind she was. Our new go to bank

Business Response on Google Jan 12th, 2024
This is so wonderful to hear, M Renae! It's truly no surprise that Sandra Horner stayed late to assist you. She treats every member who walks into her office life family and makes them feel right at home. Thank you for being part of our SAFE Family and letting us know about your experience.

Audrey Gaerlan on Google

image Two stars instead of one because if you visit in person the staff are very nice and you usually get assistance quickly.
If you are trying to get help online or over the phone good luck and hope you have plenty of time. SAFE has the WORST automated voice system I've ever had the displeasure of using, half the time it'll just drop your call. Their app barely works and their website is not intuitive at all and difficult to use. Mind you I work in IT so I am very familiar with using technology... Lastly, there are so many seemingly unnecessary hoops to jump through just to transfer funds or pay bills. How can a payment automatically get transferred out of my account every month but if I try and manually make the same payment the transfer amount is too high???
I prefer Credit Unions over banks but Safe is by far the most frustrating credit union or bank I've used.

Business Response on Google Jan 8th, 2024
Hi Audrey. Thank you for taking the time to provide us with your feedback and overall experience with SAFE. We're trying to better our automated service SKYE, so your feedback comes at a great time. We're also always looking for ways to improve your digital experience, which includes moving money to and from accounts through the transfer option. I will let our digital team know, as we may want to explore ways to make it easier for you and all the members who utilize this service. Thank you again for taking the time to reach out.

Jim Moon on Google

image Professional and timely

Business Response on Google Oct 16th, 2023
Jim, your feedback about your experience with SAFE is greatly appreciated. Your input means a lot to us, and we're committed to maintaining a high level of professionalism and consideration for everyone who walks through our doors. We're delighted to have you as part of our SAFE Family!

Phyllis David on Google

image SAFE is my kinda bank!

Business Response on Google Oct 1st, 2023
We're glad to hear that, Phyllis! You're our kinda people. Thank you for being part of our SAFE Family!

Antonio Roberts on Google

image


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Overall Rating

Overall Rating
( 54 Reviews )
48
3
0
2
1

Write a Review

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