CAB Receivables Management

Josh Grimsley _{on Google}

Feb 1st, 2019

Excellent company! Great customer service!

Robert Leake _{on Google}

Oct 15th, 2018

CAB purchased a debt of $16 from Charleston Radiology. CAB had the incorrect address for me but never once tried to call me, despite having the correct cell number. When I spoke with Barbara Green (I believe she said her title was, Supervisor of Collections), she did not seem to understand the simple concept that people move and mail does not find its way to the individual. She stated it is not required for them to make phone calls. I asked, required by who? She did not know.
It seems pretty obvious to me that after getting no response via mail they would pick up the phone to try to get their payment. Not only did CAB fail to contact me but then they sold the debt to another collection agency who did the unthinkable - they called me!!
CAB should consider using some common sense instead of making my credit score drop 50 points over $16. It should be noted that Charleston Radiology never once called me either despite having the correct number and only trying to reach me via mail. When you move, you can't update an address with a company if you don't know that they are trying to reach you! I will be reporting CAB to BBB.