Ascent at Grande Place
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8001 Pointe Grand Pl
Simpsonville, SC 29680 - 864-565-9901
Hours
Chamber Rating
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James Fisher
Wonderful apartment complex! The staff is friendly, prompt, professional, and quick to resolve any issues either by phone, email, or in person. Excellent pricing for the area in Simpsonville !
Apr 9th, 2024 -
Lisa 3722
I had the best experience working with Michele! Shes very knowledgeable and such a pleasure to work with! Highly recommend!!
Apr 9th, 2024 -
Kays' Mom Jefferson
Great Location & Wonderful Staff!
Apr 3rd, 2024 -
Sonya Bright
I loved being at Pointe Grand because the aprtment was nice and the neighbors were kind...but the management staff is just like any other "landlord"! The regional manager, Monica offered for me to forego the remaining month of my lease since my job moved me to the other side of town and I had already moved out. SHE OFFERED IT TO ME and stated "we are gonna back date your notice"! I had planned to just pay out my lease as any good tenant would but decided this may be a blessing. She did give me a written document but I misplaced it when I moved. Then, when the time came to stand up and admit it, I assume, (because her superiors refused to tell me) she offered it to me, she denied it (probably to save her job) and her superiors refused to stand by it! I was an "EXCELLENT" tenant...never late and left my apartment immaculate. Make sure if anyone offers you anything, you get it in writing and store it in a safe place. Michelle is also a rude individual and has no customer service skills whatsoever, nor "time" to try and get to the bottom of it. I did not appreciate that she just assumed I was lying and did not try to resolve the issue by contacting Monica. She told me to handle it myself...what an ignorant individual. I am so tired of being treated like a second class citizen because I "choose" to rent. I am a landlord myself as I own my own rental property but the difference is that my renters stay because I treat them with respect and want to make sure they are well taken care of.
Apr 2nd, 2024 -
Jhon a Fino t
It was a very pleasant experience, very easy, very happy with my family for moving, I congratulate Crystal Stewart for her availability and attention, collaboration to make the process very easy
Mar 22nd, 2024
Contact Info
- 864-565-9901
Questions & Answers
Q What is the phone number for Ascent at Grande Place?
A The phone number for Ascent at Grande Place is: 864-565-9901.
Q Where is Ascent at Grande Place located?
A Ascent at Grande Place is located at 8001 Pointe Grand Pl, Simpsonville, SC 29680
Q What is the internet address for Ascent at Grande Place?
A The website (URL) for Ascent at Grande Place is: https://www.dlhproperties.net/property/ascent-at-grande-place
Q What days are Ascent at Grande Place open?
A Ascent at Grande Place is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Q How is Ascent at Grande Place rated?
A Ascent at Grande Place has a 3.6 Star Rating from 97 reviewers.
Hours
Ratings and Reviews
Ascent at Grande Place
Overall Rating
Overall Rating
( 97 Reviews )James Fisher on Google
Wonderful apartment complex! The staff is friendly, prompt, professional, and quick to resolve any issues either by phone, email, or in person. Excellent pricing for the area in Simpsonville !
Lisa 3722 on Google
I had the best experience working with Michele! Shes very knowledgeable and such a pleasure to work with! Highly recommend!!
Kays' Mom Jefferson on Google
Great Location & Wonderful Staff!
Sonya Bright on Google
I loved being at Pointe Grand because the aprtment was nice and the neighbors were kind...but the management staff is just like any other "landlord"! The regional manager, Monica offered for me to forego the remaining month of my lease since my job moved me to the other side of town and I had already moved out. SHE OFFERED IT TO ME and stated "we are gonna back date your notice"! I had planned to just pay out my lease as any good tenant would but decided this may be a blessing. She did give me a written document but I misplaced it when I moved. Then, when the time came to stand up and admit it, I assume, (because her superiors refused to tell me) she offered it to me, she denied it (probably to save her job) and her superiors refused to stand by it! I was an "EXCELLENT" tenant...never late and left my apartment immaculate. Make sure if anyone offers you anything, you get it in writing and store it in a safe place. Michelle is also a rude individual and has no customer service skills whatsoever, nor "time" to try and get to the bottom of it. I did not appreciate that she just assumed I was lying and did not try to resolve the issue by contacting Monica. She told me to handle it myself...what an ignorant individual. I am so tired of being treated like a second class citizen because I "choose" to rent. I am a landlord myself as I own my own rental property but the difference is that my renters stay because I treat them with respect and want to make sure they are well taken care of.
Jhon a Fino t on Google
It was a very pleasant experience, very easy, very happy with my family for moving, I congratulate Crystal Stewart for her availability and attention, collaboration to make the process very easy
Overall Rating
Overall Rating
( 97 Reviews )Write a Review
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