QuikTrip

Stephen Godderidge _{on Google}

Apr 8th, 2024

This QT cost me $400.
I come nearly every day for drinks. On Saturday, I accidentally left the base of my stroller on the sidewalk in front of the store as I loaded my 3 kiddos into the car. Due to a family-wide sickeness over the weekend, we didn't realize it was gone until Tuesday. I realized I likely left it at QT, so I called right away. They said they didn't have a stroller. I went into the store, and spoke with a worker who said "Actually yeah I left it out front in case someone came back for it."
(side note: what business finds something like a wallet or backpack and says, yeah I'll just leave it where I found it?! It was out in the open for anyone to freely take).
The stroller wasn't out there. The kid couldn't access the video, and told me to come back the next day. I did, and the manager checked the video. Turns out, one of the workers THREW THE STROLLER IN THE DUMPSTER on Tuesday, just a few hours before I called. WHO THROWS A STROLLER AWAY AFTER ONLY 3 DAYS?
To make things worse, they pickup trash every day. If the workers had known what had been done with the stroller, we could have picked it out of the trash. But because they told us to come back the next day, it was gone.
I'm shocked. The stroller is $400 to replace. All because they threw it away! Who in the world throws something like that away? At least take it home and sell it! haha. Horrible logic. Horrible customer service.