CPR Cell Phone Repair Sumter

Efficient and fast repair. We planned a vacation the next day and was afraid we wouldnt have the phone fixed. Thankfully, this repair shop was super accommodating and reliable. Had LCD repair done in a little under an hour, all thanks to Robert! Would definitely and 100% recommend for those who need electronic repair.
Mar 30th, 2024

if you want business I suggest you start answering your PHONE
Feb 20th, 2024

Great customer service!
Jan 31st, 2024

This review is mainly based on communication. I called on a Wednesday about a part for my phone. Was told I had to come in a pay half up front before they would order it. I got right up there and paid $100 up front. After paying I asked how long it would take for the part to come in. I was told I should be in within 2 days which would be Friday, no later than Saturday. I gave him my number and was told we will call when comes in. A week later (that following Wednesday) I still hadnt received a call so I decided to call and follow up. Same gentlemen from the first visit answered and told me the part had not come in. I explained that originally he told me 2 days and it had been a week. His response was sometimes this happens. The next day I called to check again and a different guy answered and told me that the part was in the day before and they tried to call me a few times. When asked what number he had, he called I gave the wrong number. So Im even More aggravated at this point. He told me I could come in and he would get right on it and to give him about an hr. When I walked in the store smelled like someone had been in the back smoking weed. Even another customer mumbled to herself about it and then walked out. When I come back the phone is done as stated but then he proceeded to tell me that during the process my screen protector came off and got dirt on it so I had to buy another one. There was nothing wrong with mine and he didnt offer to discount it or anything. Communication goes along way. If they would have told me from the start its possible the screen protector could get messed up , atleast I wouldnt have been blind sided. Then if they would have let me know Friday that the part hadnt come in and just called to keep me informed, it wouldnt have been so bad. As far as the parts being replaced, they did what they said and In the time they said so no issue there. Also I have nothing against smoking weed but dont do it at a work place where customers can smell it.
Jan 24th, 2024

Their attitudetowards the working man is poor. Cant be bothered, only looking for high end clients
Dec 26th, 2023