First Interstate Bank

First Interstate Bank is a joke. They locked my Zelle feature and external transfer. I called customer service three times and spoke with three different people who said they cannot help me. One guy I talked to had a serious attitude and told me the only way to resolve the issue is to close my account. Either their customer service agents need some serious training or this bank keeps your money from you. Needless to say, I bank with someone else now. Dont waste your energy dealing with this bank who doesnt care about the needs of their customers or their incompetent customer service agents that give you the run around.
Jan 30th, 2024

First Interstate Bank is a joke. They locked my Zelle feature and external transfer. I called customer service three times and spoke with three different people who said they cannot help me. One guy I talked to had a serious attitude and told me the only way to resolve the issue is to close my account. Either their customer service agents need some serious training or this bank keeps your money from you. Needless to say, I bank with someone else now. Dont waste your energy dealing with this bank who doesnt care about the needs of their customers or their incompetent customer service agents that give you the run around.
Jan 24th, 2024

Seriously, no Saturday hours? Very frustrating.
Dec 6th, 2023

Seriously, no Saturday hours? Very frustrating.
Nov 25th, 2023

As I needed to urinate I walked into the bank noticing a sign on the bathroom (employee only) I quickly acted and identified myself as a bank employee in order to access the restroom. I then checked on my auntie after using the restroom (Yes I washed my hands). The banker then asked my auntie for an envelope. AGAIN I quickly acted and told the teller I was her security. 2 Stars because my lucky number is 2
Jul 30th, 2023