United States Postal Service

We have scheduled numerous (mail holds) online and for some reason our mail keeps finding its way to our house during the hold period. Very dissatisfied with the online procedure. Somewhere there is a lack of communication. Hopefully it will get figured out soon.
Apr 1st, 2024

I had wrong postage on a box, it never left Yankton. They called for me to pick up, so I came in and they wouldn't give me the box until I paid $60 to get it back. The post master was very rude. It was a Christmas gift so I had to get it back. I shouldn't have had to pay to get a box back, that I would have had to pay to resent. Very poor customer service. Wouldn't recommend using them.
Dec 24th, 2023

I have no complaints with the office. What I would like to know is why there was no mail delivery at Riverside Acres on Saturday January 5th? It is a little annoying not getting your newspaper since we have no paper delivery person. Two weeks later and no mail till 5:05 PM. What's up with that????? Here it is, Nov 13 2023, 4:30 PM and again no mail.
Nov 27th, 2023

Post Master was entirely smug and found joy that I printed $500 worth of post cards for EDDM that were 1/4" below the requirements. For this service, you pay for every door direct, the carriers pick up the cards that are along their route and put them in every door. They refused to accept my order that was prepaid even though they've done the same thing for me for months with the same size. The post master I assume, some older lady out of uniform was nasty and unaccommodating. It's like she was on a power trip and felt pleasure in ruining someone's day due to a small difference in size requirements. It doesn't change anything for the carrier. I lost $500 because they suddenly changed their minds and said I have to have a business account to send the size of postcard I printed.
Nov 11th, 2023

Friendly service. Very helpful
Oct 27th, 2023