Chamber of Commerce

      Wallace Collision Center

      ( 229 Reviews )

      Wallace Collision Center
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      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.8 - (229 reviews)
      211
      7
      4
      3
      4
      Read Our 229 Reviews

      Chamber Rating

      Verified Member
      4.8 - (229 reviews)
      211
      7
      4
      3
      4
      › ‹
      • Jeff Drake

        Amazing service! Kyler, Taylor and Sarah were amazing. Great work!
        Apr 5th, 2024

      • Kayla Gloisten

        Taylor and sarah are the best!!!! So helpful - 100% recommend this business for any of your repairs!!
        Apr 5th, 2024

      • Chelsea Frostick

        Sarah and Taylor were amazing!! They are your girls for auto repairs
        Apr 5th, 2024

      • Abigail Smith

        Sarah and Taylor are amazing!
        Apr 5th, 2024

      • John Gregory

        Had our car for 10 weeks, made us put $1500 down on January 9th at the start of the process on our credit card, because they would not take our check even thou we have bought 2 NEW cars with CASH from Wallace Kia over the last decade. They said the first available time that they could fix the car was April 2nd. On April 2nd, the day they told us to bring the car in to get it fixed, they told us that it might cost more to fix and they had NO idea when the part would be in so they could fix the Kia. So it took over 2 months ( and had our $1500 dollars) and still did NOT know when the part would be in to fix it or know how long it would take to fix it or how much it would ultimately cost. In our opinion it was very POOR customer service as they never told us that they could not get the part until the day of our appt. to get the car fixed. We decided not to leave the Kia with them for a potential repair job and asked them to credit our credit card and we would take it somewhere else. Ironically, they said they could not credit our credit card and that they would have to refund our down payment by a CHECK. We got our check and left, doubt we will ever be back.
        Apr 3rd, 2024

      Read Our 229 Reviews

      About
      Wallace Collision Center

      Estimates by Appointment - please contact us to schedule: (423) 652-2233Since 1961, we have been hard at work to achieve a single long-term goal: to ensure our customers' complete vehicle safety. To achieve this goal, we had to think proactively. Instead of clinging to traditional practices, our collision repair shop is always evolving. After all, modern problems require modern solutions. Every collision repair requires a unique approach and a personal touch. Your voice will be heard at our shop, and our service is tailor-made to ensure your safety on the road.

      Contact Info

      Products

      • Estimates by Appointment - Please Contact Us to Schedule: (423) 652-2233
      • Collision Repair Services
      • Auto Detailing Services
      • Complete Interior Detail
      • Complete Exterior Detail
      • Complete Vehicle Detail
      • Headlight Restoration
      • Odor Remediation
      • Rental Services

      Services

      • Estimates by Appointment - Please Contact Us to Schedule: (423) 652-2233
      • Collision Repair Services
      • Auto Detailing Services
      • Complete Interior Detail
      • Complete Exterior Detail
      • Complete Vehicle Detail
      • Headlight Restoration
      • Odor Remediation
      • Rental Services

      Brands

      • FCA US LLC Certified Collision Repair Center
      • Hyundai Recognized Collision Repair Center
      • Infiniti Certified Collision Repair Network
      • Kia Recognized Repair Center
      • Subaru Certified Collision Center
      • GM Collision Repair Network
      • Nissan Certified Collision Repair Network
      • Ford Certified Collision Network Repair Center
      • Volkswagen Certified Collision Repair Facility
      • Tesla Approved Body Shop
      • ProFirst Collision Repair Facility
      • I-CAR Gold Class Certified
      • Wallace Kia of Bristol
      • Wallace Subaru of Bristol
      • Wallace Volkswagen of Bristol
      • Wallace Imports of Johnson City
      • Wallace Mitsubishi of Kingsport
      • Wallace Nissan of Kingsport

      Languages

      • English

      Specialities

      • Estimates by Appointment - Please Contact Us to Schedule: (423) 652-2233
      • Collision Repair Services
      • Auto Detailing Services
      • Complete Interior Detail
      • Complete Exterior Detail
      • Complete Vehicle Detail
      • Headlight Restoration
      • Odor Remediation
      • Rental Services

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Wallace Collision Center?

      A The phone number for Wallace Collision Center is: (423) 652-2233.

      Q Where is Wallace Collision Center located?

      A Wallace Collision Center is located at 1625 Bluff City Highway, Bristol, Tennessee 37620

      Q What is the internet address for Wallace Collision Center?

      A The website (URL) for Wallace Collision Center is: https://wallacecollisionrepair.com?y_source=1_MTU2Mzg3NzItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q How big is Wallace Collision Center?

      A Wallace Collision Center employs approximately 20+ people.

      Q What days are Wallace Collision Center open?

      A Wallace Collision Center is open:
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM

      Q How is Wallace Collision Center rated?

      A Wallace Collision Center has a 4.8 Star Rating from 229 reviewers.

      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Wallace Collision Center

      Overall Rating

      Overall Rating
      ( 229 Reviews )
      211
      7
      4
      3
      4
      Write a Review

      Jeff Drake on Google

      image Amazing service! Kyler, Taylor and Sarah were amazing. Great work!

      Kayla Gloisten on Google

      image Taylor and sarah are the best!!!! So helpful - 100% recommend this business for any of your repairs!!

      Chelsea Frostick on Google

      image Sarah and Taylor were amazing!! They are your girls for auto repairs

      Abigail Smith on Google

      image Sarah and Taylor are amazing!

      John Gregory on Google

      image Had our car for 10 weeks, made us put $1500 down on January 9th at the start of the process on our credit card, because they would not take our check even thou we have bought 2 NEW cars with CASH from Wallace Kia over the last decade. They said the first available time that they could fix the car was April 2nd. On April 2nd, the day they told us to bring the car in to get it fixed, they told us that it might cost more to fix and they had NO idea when the part would be in so they could fix the Kia. So it took over 2 months ( and had our $1500 dollars) and still did NOT know when the part would be in to fix it or know how long it would take to fix it or how much it would ultimately cost. In our opinion it was very POOR customer service as they never told us that they could not get the part until the day of our appt. to get the car fixed. We decided not to leave the Kia with them for a potential repair job and asked them to credit our credit card and we would take it somewhere else. Ironically, they said they could not credit our credit card and that they would have to refund our down payment by a CHECK. We got our check and left, doubt we will ever be back.

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      Overall Rating

      Overall Rating
      ( 229 Reviews )
      211
      7
      4
      3
      4

      Write a Review

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