Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel
-
434 Chestnut Street
Chattanooga, Tennessee 37402 - (423) 777-5858
- Website
Hours
Chamber Rating
-
Tyler Lanciano
The room itself was fine and clean, and the location and price was great. Thats the only reason Im giving 2 stars. Right from check in, the experience was unpleasant. Finding where to drop off the car for check in and valet was difficult, especially because there was no one there when I pulled up. The front desk staff were rude and cold each time. You have to come down to valet in person when you want your car, rather than call ahead like every other hotel with valet service. Their phone line is out and you arent supposed to call the front desk for it. Because of this we were late for dinner, we thought 10 minutes was plenty but no. Wasnt busy either. When valet is the only parking option, it shouldnt be this difficult. We called the night before checkout to ask for late checkout and were given it thanks to our platinum status. However all morning people were calling and knocking on our door asking why we havent left. Clearly no communication between staff. Very annoying.
Apr 9th, 2024 -
Paula Gibson
Apr 2nd, 2024 -
Alicia Searcy
I booked through a 3rd party site to save money. Upon arrival we were told we have to use the valet. We were not told there was a fee for this service. They didn't even give us the option to park ourselves. Took our keys and charged us 25$ to park the car and spilled peanuts all over the inside of the car. The car was spotless when we got out. I was also told the room charge was under a different card than the one I gave her for incidentals. Confusing because no it was not it was charged to the one and only card that I use. If the valet service was not free they should have let us park ourselves not wave us into the valet garage and take the key with no further explanation. The place is ran by nothing but young adults. Nothing against our youth because I am one but things probably would be ran smoother and more efficiently with people that have at least been trained on proper communication skills. While checking out there was an issue within the hotel with the keys. Staff keys would not work but guest keys did. Room was alright for the price but I certainly have had better customer service experiences in 3 star hotels. Will not be staying here again! Noteworthy details: Valet is not free.
Mar 31st, 2024 -
Asheville Trainman
Amazing hotel thats right downtown where all the action is. Cant fully enjoy this town unless youre at a location such as this hotel, and the price is great. Dee is a great front desk agent and if you see him when youre checking in, know youre stay will be great. But, unless youre lookin for the convenience of breakfast being in the same building , Id save the $15 and take it to a local eatery. Its just fresh fruit, sausage, eggs, mini waffles, and a some kind of breakfast cakes.
Mar 30th, 2024 -
HNI Productions
I recently stayed at Holiday Inn and I couldn't be more impressed with my experience. The ease of parking my big truck was a relief, thanks to the designated spots provided by the hotel. The entire staff, especially the receptionist Andreada, went above and beyond to ensure a delightful stay. Andreada's warmth and exceptional customer service made me feel truly welcome. Moreover, the breakfast area surpassed my expectations with its excellent buffet-style offerings. Not only was the food delicious, but the staff members were also incredibly friendly and accommodating. Overall, my stay at Holiday Inn was nothing short of fantastic. I highly recommend this hotel to anyone looking for a comfortable and welcoming experience.
Mar 25th, 2024
About
Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel
Holiday Inn Hotel & Suites in downtown Chattanooga! A unique, stunning and modern hotel located in the heart of Downtown Chattanooga. We are the only hotel in downtown Chattanooga with TESLA Chargers to cater to all your parking needs. Steps away from the Tennessee Aquarium and the Children’s Discovery Museum, hotel’s prime location and new high-end guest rooms make Holiday Inn Hotel & Suites one of Chattanooga’s premier hotels. Walk from the hotel to nearby riverfront restaurants or stay in the hotel to enjoy our Rodizio Brazilian Steakhouse. Tennessee River is just blocks away, along with the AT&T Field where the Chattanooga Lookouts baseball team plays. Attractions like Lookout Mountain, Rock City and the Chattanooga Zoo are just minutes away. Whether you're visiting for business or pleasure, free Wi-Fi access keeps you connected while an extensive Fitness Center lets you keep up your workout routine. Business travelers will be impressed by new guest rooms furnished with top of the line amenities. With 1,700sq ft of event space, we’re the perfect pick for weddings and corporate events. The hotel is in proximity to local businesses including Unum Group, Volkswagen and Blue Cross Blue Shield. Visiting students and physicians can stay close to Erlanger Medical Center, Parkridge Hospital, Memorial Hospital and University of Tennessee at Chattanooga. With these choice amenities and prices, it’s easy to see why guests prefer us to other hotels in Chattanooga!
Contact Info
- (423) 777-5858
- (423) 777-5859
- [email protected]
- Website
Languages
- EN
- ES
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel?
A The phone number for Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel is: (423) 777-5858.
Q Where is Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel located?
A Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel is located at 434 Chestnut Street, Chattanooga, Tennessee 37402
Q What is the internet address for Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel?
A The website (URL) for Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel is: https://www.ihg.com/holidayinn/hotels/us/en/chattanooga/chadt/hoteldetail?cm_mmc=YextLocal-_-HI-_-US-_-CHADT
Q How big is Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel?
A Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel employs approximately 20+ people.
Q What days are Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel open?
A Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel rated?
A Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel has a 4.3 Star Rating from 971 reviewers.
Hours
Ratings and Reviews
Holiday Inn & Suites Chattanooga Downtown, an IHG Hotel
Overall Rating
Overall Rating
( 971 Reviews )Tyler Lanciano on Google
The room itself was fine and clean, and the location and price was great. Thats the only reason Im giving 2 stars.
Right from check in, the experience was unpleasant. Finding where to drop off the car for check in and valet was difficult, especially because there was no one there when I pulled up.
The front desk staff were rude and cold each time.
You have to come down to valet in person when you want your car, rather than call ahead like every other hotel with valet service. Their phone line is out and you arent supposed to call the front desk for it. Because of this we were late for dinner, we thought 10 minutes was plenty but no. Wasnt busy either. When valet is the only parking option, it shouldnt be this difficult.
We called the night before checkout to ask for late checkout and were given it thanks to our platinum status. However all morning people were calling and knocking on our door asking why we havent left. Clearly no communication between staff. Very annoying.
Paula Gibson on Google
Alicia Searcy on Google
I booked through a 3rd party site to save money. Upon arrival we were told we have to use the valet. We were not told there was a fee for this service. They didn't even give us the option to park ourselves. Took our keys and charged us 25$ to park the car and spilled peanuts all over the inside of the car. The car was spotless when we got out. I was also told the room charge was under a different card than the one I gave her for incidentals. Confusing because no it was not it was charged to the one and only card that I use. If the valet service was not free they should have let us park ourselves not wave us into the valet garage and take the key with no further explanation. The place is ran by nothing but young adults. Nothing against our youth because I am one but things probably would be ran smoother and more efficiently with people that have at least been trained on proper communication skills. While checking out there was an issue within the hotel with the keys. Staff keys would not work but guest keys did. Room was alright for the price but I certainly have had better customer service experiences in 3 star hotels. Will not be staying here again!
Noteworthy details: Valet is not free.
Asheville Trainman on Google
Amazing hotel thats right downtown where all the action is. Cant fully enjoy this town unless youre at a location such as this hotel, and the price is great. Dee is a great front desk agent and if you see him when youre checking in, know youre stay will be great. But, unless youre lookin for the convenience of breakfast being in the same building , Id save the $15 and take it to a local eatery. Its just fresh fruit, sausage, eggs, mini waffles, and a some kind of breakfast cakes.
HNI Productions on Google
I recently stayed at Holiday Inn and I couldn't be more impressed with my experience. The ease of parking my big truck was a relief, thanks to the designated spots provided by the hotel. The entire staff, especially the receptionist Andreada, went above and beyond to ensure a delightful stay. Andreada's warmth and exceptional customer service made me feel truly welcome.
Moreover, the breakfast area surpassed my expectations with its excellent buffet-style offerings. Not only was the food delicious, but the staff members were also incredibly friendly and accommodating. Overall, my stay at Holiday Inn was nothing short of fantastic. I highly recommend this hotel to anyone looking for a comfortable and welcoming experience.
Overall Rating
Overall Rating
( 971 Reviews )Write a Review
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