Chamber of Commerce

      Hilton Knoxville

      ( 2085 Reviews )

      Hilton Knoxville
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      Hours

      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.2 - (2085 reviews)
      1132
      600
      175
      70
      108
      Read Our 2085 Reviews

      Chamber Rating

      Verified Member
      4.2 - (2085 reviews)
      1132
      600
      175
      70
      108
      › ‹
      • Patrick Thomas


        Apr 10th, 2024

      • Pedal Faster


        Apr 7th, 2024

      • Joseph Scales

        Josh, Sam H, Anders, Kristi, Kelsi were wonderful helping with everything! (Valet and front desk)
        Apr 6th, 2024

      • m harris

        The service at this Hilton has been poor. At check in they failed to make me aware of credits/benefits food or snacks offered with my executive level room. The phones in the room don't work properly, can not call the front desk, had to use my cellphone, which is when I asked about the amenities. No service was available for dinner, they told me they were full but you could visibly see they were not full and plenty of open space was available and at the bar. I had to walk 3 blocks to eat dinner. Upon my return to the room the next day, my bed was poorly made up and disheveled, the bathroom trash was not emptied, the soap/lotion in the bathroom looked to have been tossed on the counter. The coffee cups were misplaced/replaced in a random place on the desk and not on or by the coffee machine. I did leave the iron out and I thought it would be put up but I guess I should have put it up myself. And the heat does NOT work. It is definitely NOT worth the stay for me.
        Apr 3rd, 2024

      • LG Woodworth


        Apr 3rd, 2024

      Read Our 2085 Reviews

      About
      Hilton Knoxville

      The Hilton Knoxville hotel is conveniently located in the center of downtown Knoxville. The Knoxville hotel offers two restaurants and a full service Starbucks. The contemporary downtown hotel is also within walking distance of the University of Tennessee and convention center. Many rooms have excellent views of the smoky mountains, Neyland Stadium, and Tennessee River. For business guests, Hilton Knoxville offers 14,000 sq. ft. of flexible meeting space. Whether in Knoxville for business or leisure, the Hilton Knoxville is your best choice for superior accommodations in Knoxville.

      Contact Info

      Brands

      • Hilton Hotels & Resorts

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Hilton Knoxville?

      A The phone number for Hilton Knoxville is: (865) 523-2300.

      Q Where is Hilton Knoxville located?

      A Hilton Knoxville is located at 501 West Church Avenue, Knoxville, Tennessee 37902

      Q What is the internet address for Hilton Knoxville?

      A The website (URL) for Hilton Knoxville is: https://www.hilton.com/en/hotels/knxkhhf-hilton-knoxville/?SEO_id=YEXTN-AMER-HH-KNXKHHF&y_source=1_MTIyMDkxNy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Hilton Knoxville?

      A Hilton Knoxville employs approximately 20+ people.

      Q What days are Hilton Knoxville open?

      A Hilton Knoxville is open:
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours

      Q How is Hilton Knoxville rated?

      A Hilton Knoxville has a 4.2 Star Rating from 2085 reviewers.

      Hours

      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours

      Ratings and Reviews
      Hilton Knoxville

      Overall Rating

      Overall Rating
      ( 2085 Reviews )
      1132
      600
      175
      70
      108
      Write a Review

      Patrick Thomas on Google

      image

      Pedal Faster on Google

      image

      Business Response on Google Apr 8th, 2024
      Pedal, it's pleasing to note that your experience at Hilton Knoxville met your expectations to a considerable extent. We thank you for choosing us and for giving us a positive rating. Your satisfaction encourages us to continue enhancing our service standards. We look forward to welcoming you on your next visit.

      Joseph Scales on Google

      image Josh, Sam H, Anders, Kristi, Kelsi were wonderful helping with everything! (Valet and front desk)

      Business Response on Google Apr 7th, 2024
      Joseph Scales, it's delightful to hear that our team members were there to assist you during your stay at Hilton Knoxville. Josh, Sam H, Anders, Kristi, and Kelsi will surely be pleased to hear how much you appreciated their help. We hope to have the pleasure of welcoming you back soon.

      m harris on Google

      image The service at this Hilton has been poor. At check in they failed to make me aware of credits/benefits food or snacks offered with my executive level room. The phones in the room don't work properly, can not call the front desk, had to use my cellphone, which is when I asked about the amenities. No service was available for dinner, they told me they were full but you could visibly see they were not full and plenty of open space was available and at the bar. I had to walk 3 blocks to eat dinner. Upon my return to the room the next day, my bed was poorly made up and disheveled, the bathroom trash was not emptied, the soap/lotion in the bathroom looked to have been tossed on the counter. The coffee cups were misplaced/replaced in a random place on the desk and not on or by the coffee machine. I did leave the iron out and I thought it would be put up but I guess I should have put it up myself. And the heat does NOT work. It is definitely NOT worth the stay for me.

      Business Response on Google Apr 5th, 2024
      Hi M Harris, we are sorry to hear about the challenges you experienced during your stay at Hilton Knoxville. Your feedback about the broken phone and iron are important to us. We encourage you to contact https://help.hilton.com/s/contactsupport or call (865) 523-2300 so we can improve our guests' experience. We hope to have the opportunity to welcome you back for a better experience.

      LG Woodworth on Google

      image

      Business Response on Google Apr 4th, 2024
      We appreciate your lovely rating!The satisfaction of our guests is important to us so we can't wait to see you back again at Hilton Knoxville soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
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      Overall Rating

      Overall Rating
      ( 2085 Reviews )
      1132
      600
      175
      70
      108

      Write a Review

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