Verizon

The gentleman that was working the night I went into Verizon was excellent. Extremely professional and respectful. He was very knowledgeable on the types of phones I was interested in (especially something that was within my price range) and never tried rushing me into a decision in any way like most phone stores will. Allowed me time to browse around and find what worked best for me. I do wish that I could remember his name to give him the credit that he deserves! However, he done an outstanding job! So if you're in the market for a new phone or tablet, go see the Verizon store in the plaza next to great clips.
Mar 18th, 2024

Absolutely THE BEST experience we have had working with a cellular company! Alex-Pierre is FABULOUS. He made the transfer very easy. He is focused, knowledgeable, and offered helpful suggestions and advice. Highly recommend him at the Smithville Hwy location.
Sep 7th, 2023

Alec is very knowledgeable and will help you any way he can. Went above and beyond. Very respectful and just all around great! Give that man a raise!!
Aug 13th, 2023

Absolutely the worst Verizon experience ever! Ok so long time AT&T customer. Finally decided to move over to Verizon. Pouring rain in my uniform for work I came into the store. The young male attendant asks if he can help and I said yes. He states only if its not too much. I say no. I am just transferring data from old phone to new. He gives me the password for Wi-Fi. I start to do the password . He then says it will be a 35 dollar transfer fee. I asked him for using the Wi-Fi as a new Verizon customer? He says yes. I say no way! He said and there is a sign that says no loitering. So I go to leave and at this time I turn to tell him that Im a Google guide. I only give bad reviews to people that deserve it. He says, I dont care It was at this time I said alright I will add that to the review. This interaction lasted for less than 2 mins. Hmmm I wonder should just cancel this account. And then I get this generated looking response. I didnt need anybody to help me transfer my phone. I know how to do that myself. You literally didnt understand anything I said. All I needed was to sign in on your Wi-Fi and sit in your store while I transferred my phone myself. I didnt need a screensaver. I didnt need some little kid to cuddle me. I certainly dont need comments that show you absolutely dont care at all by sending some generated answer. Sorry, but every single person I tell about this, will be my personal business to make sure and info people. I will not recommend them to go to your store. I will also make other Verizon stores aware of your incompetence. Update on the review. Nothing was done. I kept this service for exactly 20 days and canceled the service and went back to AT&T. Because of this experience. Also, the service was spotty I couldnt get signal continued to drop calls. I wouldnt recommend Verizon to anyone.
May 21st, 2023

Went in to buy a phone today and they wouldnt sell it without buying $120 accessories with it. Went to Verizons website and will get it tomorrow with additional promotions.
Apr 9th, 2023