Scottish Inns McMinnville, TN

I got a room here twice in the past month. I got a non-smoking room both times with no issues. First time room 170. Second time room 162. Rooms were fairly clean and my stay was pleasant. Well, I just went there today to book a room and I was told there were no non-smoking rooms available but she would give me a smoking room and that it was clean. I walked into the room and it looked like a crack house and smelled like a biker bar. I immediately walked back to the office. As I did so, I noticed that all of the non-smoking rooms were vacant. I asked her why are there no non-smoking rooms available when none of them are occupied. She lied to me and told me that the plumbing was in repair. I said the room you tried to give me is disgusting, give me a non-smoking room or give me a refund. She then proceeded to call the owner. She then told me she can give me a non-smoking room only if I put down a deposit. So all of the sudden the plumbing is working fine I guess, right? I was not required to put down a deposit just one week ago when I stayed in room 162. Anyway, the whole situation was completely bogus and the room they tried to give me was completely atrocious so I got my refund and I will NEVER patron Scottish Inns in Mcminnville EVER AGAIN. Stupid way to run a business dummies. I was going to stay there once per week every Friday for at least a couple of months. You lost a good customer for life today stupid. I always left the room clean and was quiet and respectful to the property and you treated me like a street urchin. Those shoes are on your feet, not mine.
Apr 4th, 2024

Room had roaches, i asked for a refund on our second night and they denied us. Do not stay here, people drinking and selling drugs in the parking lot all night!
Mar 5th, 2024

Rooms: Typical 3 star hotel room. They have upgraded and done some work lately it's a lot cleaner and nicer and quieter than it's been in a very long time. Food & drinks: Rafael's is next door. They got good food.
Feb 29th, 2024

Did my booking through AARP-Expedia and paid online through them. Arrived at the motel and they refused to honor the booking and price. They ended up charging me another 170 dollars in addition to the 113 that I'd already paid. The room was horrible. Roaches and roach feces on the bed and pillows. Room looked like it hadn't been cleaned since ...well who knows. I requested to be moved to a different room. They refused saying they had no rooms. They had plenty of rooms. They refused to refund my money and I have already contacted my bank to reverse the charge for the poor service. I wouldn't even put up my worst enemy in this motel. AVOID AT ALL COSTS. Pay a little extra, go ANYWHERE but here.
Dec 30th, 2023

Hated it! Got refund and went elsewhere.
Dec 25th, 2023