Mr. Electric of Morristown

Mr. Electric is the way to go in Morristown,TN.!!! Ryan and Trey updated my new house with precision and expertise into the 21st century. Five star review. Thanx Guys
Apr 8th, 2024

I called 6 different electricians and only Mr. Electric returned my call. So, 5* for returning my voicemail call. They showed up when they said they would and fixed my issue with a quality job. So, another 5* for a good job done in a timely fashion. With that said my next-door neighbor had the exact same procedure done on the same day at the same time and the electricians that did their work did it for LESS than half of what Mr. Electric charged me ($550 vs $1,250) and to add insult to injury Mr. Electric charged me an extra 4% because I used a credit card to pay. To pass inspection by the utility company the electrician had to get a permit from the state. Mr. Electric said that permit cost $350.00. My neighbor's electrician said the permit only cost $45.00. So, 1* for the price charged for the job and overall, 3*. In response to Mr. Electric's reply of "the permitting fee was explained up front" that is absolutely false. There were a couple of forms on an electronic pad that I had to sign with my finger that you could not see in the bright sunlight, but nothing was explained about the permitting fee nor was any other pricing options offered me. If fact the day of the procedure while we were waiting for the electric company to kill the power to both houses, I asked the Mr. Electric rep why the large discrepancy in the fee and he did not have an answer. I generally have no issue with what anyone charges and you are correct the other electrician was a local one who did not have a fancy truck with his company name plastered all over the side of it, but he was also licensed and insured, and his work passed inspection just like Mr. Electric's did. I could have refused for Mr. Electric to complete the procedure I suppose and disputed the price with my credit card company, but I didn't and as I said the work done was fine. I did however get a business card from the other electrician and if I need an electrician going forward, I'll call him first. As for the 4% fee for using a credit card. When a business accepts credit cards the credit card company has to go to the expense of collecting the money and making sure the business gets paid. As some of the charges may be uncollectable the credit card company, not the business is on the hook, therefore the fee. Making the customer pay for this service is not a good business model IMO, especially when charging such a large amount more than a competitor.
Apr 3rd, 2024

They came when they said they would and didn't leave until the job was done right
Mar 21st, 2024

Mr. Electric was a new company to me but they were very nice to work with and did a good job.
Mar 20th, 2024

Everything went great, great communication with customer, and tech Larry did excellent job and explained procedure while working. Would recommend to others.
Mar 13th, 2024