Quality Suites
-
3660 W Andrew Johnson Hwy
Morristown, Tennessee 37814 - 423-254-5945
Chamber Rating
-
Charo
Listen to the other reviews, this place is a mess. Stains all over the room, including the sheets and towels. Burn marks on the duvet. Hall reeked of weed. Beer cans and a dirty diaper in the parking lot. Black grime all over the shower. Rusty nails holding down the carpet on the stairs. And I woke up with mold related sinus issues (a reaction specific to mold with me) Just go somewhere else. Only plus it's that there are a lot of stores nearby, but getting sick isn't worth saving a few bucks.
Apr 8th, 2024 -
Scott Rooney
I think this hotel is decent for the money. Breakfast was a little more than a Continental breakfast. They had sausage which was decent and eggs which were not so good. Both were cold. My room was just fine. I love the bed. Everything was clean. It was quiet. The staff was decent as well. There is a hotel a couple doors down that was considerably more expensive. So if you were opting for a decent price and a decent room, you can find one here.
Apr 7th, 2024 -
Brandi Wise
Only issue was the people that hung around outside they were suspect
Mar 31st, 2024 -
Roger E
Feb 29th, 2024 -
Christopher Jardine
My wife brought her service dog into the location, and after mentioning a noise that sounded like another dog in the room above us, the employee supposedly went and checked and found no apparent reason for the noise above us. As a result, he came to the room, where I intercepted him while leaving the pool area. He said that there were no other animals checked into the hotel and that my wife was a liar. He did this in front of our children. He then proceeded to say that we were required to provide proof that the dog was indeed a service dog and wanted to know which disabilities she had, in order to "prove" she was a service dog, or we would be required to pay a $25 fee for having a pet. After attempting to explain the ADA protections my wife was entitled to, I was told that the hotel was "private property" and was allowed to create their own rules bypassing federal law. When my wife went to him, trying to show him proof of the law, he said that without paperwork he would charge an additional $25 fee for a pet. After she tried to ask to speak to a manager and she was asked to leave with her dog, since he didn't want to deal with "arguing" about her about her rights. Our stay lasted 2 hours, and now we are out $105. If you have a service dog, do not stay here.
Mar 4th, 2024
About
Quality Suites
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Comfort Suites hotel in Morristown, TN will get you refreshed and ready to go business or leisure. Our all-suites, smoke-free hotel is near Panther Creek State Park, Cherokee Lake, Expo Center and Lincoln Memorial University. Enjoy our full-service amenities that include free hot breakfast, free WiFi, free weekday newspaper, free coffee, a fitness center, indoor heated pool, guest laundry, valet dry cleaning, copy and fax. Each spacious guest suite features a refrigerator, coffee maker, sofa sleeper TV, recharge device, iron and ironing board. Select suites include a wet bar, microwave, a hot tub and dining room table. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Contact Info
- 423-254-5945
- (423) 585-4000
- (423) 585-4002
Products
- COCKTAILS
- COFFEE
Services
- AIRPORT TRANSPORTATION
- BREAKFAST
- CHURCHES
- EVENT HOSTING
- FREE COFFEE
- GROUPS
- INTERNET ACCESS
- MEETINGS
- OVERNIGHT ACCOMMODATIONS
- PACKAGES
- PHOTOGRAPHY
- RESERVATIONS
- WEDDINGS
Specialities
- BANQUETS
- BUSINESS FUNCTIONS
- BUSINESS MEETINGS
- COCKTAIL PARTIES
- WEDDING EVENTS
Special Considerations
AIRPORT NEARBY
Questions & Answers
Q What is the phone number for Quality Suites?
A The phone number for Quality Suites is: 423-254-5945.
Q Where is Quality Suites located?
A Quality Suites is located at 3660 W Andrew Johnson Hwy, Morristown, Tennessee 37814
Q What is the internet address for Quality Suites?
A The website (URL) for Quality Suites is: https://www.choicehotels.com/tennessee/morristown/quality-inn-hotels/tn185?mc=llgoxxpx
Q How big is Quality Suites?
A Quality Suites employs approximately 2-5 people.
Q Is there a key contact at Quality Suites?
A You can contact Roger Holbrook at 423-254-5945.
Q How is Quality Suites rated?
A Quality Suites has a 3.1 Star Rating from 475 reviewers.
Ratings and Reviews
Quality Suites
Overall Rating
Overall Rating
( 475 Reviews )Charo on Google
Listen to the other reviews, this place is a mess. Stains all over the room, including the sheets and towels. Burn marks on the duvet. Hall reeked of weed. Beer cans and a dirty diaper in the parking lot. Black grime all over the shower. Rusty nails holding down the carpet on the stairs. And I woke up with mold related sinus issues (a reaction specific to mold with me)
Just go somewhere else. Only plus it's that there are a lot of stores nearby, but getting sick isn't worth saving a few bucks.
Scott Rooney on Google
I think this hotel is decent for the money. Breakfast was a little more than a Continental breakfast. They had sausage which was decent and eggs which were not so good. Both were cold. My room was just fine. I love the bed. Everything was clean. It was quiet. The staff was decent as well. There is a hotel a couple doors down that was considerably more expensive. So if you were opting for a decent price and a decent room, you can find one here.
Brandi Wise on Google
Only issue was the people that hung around outside they were suspect
Roger E on Google
Christopher Jardine on Google
My wife brought her service dog into the location, and after mentioning a noise that sounded like another dog in the room above us, the employee supposedly went and checked and found no apparent reason for the noise above us. As a result, he came to the room, where I intercepted him while leaving the pool area. He said that there were no other animals checked into the hotel and that my wife was a liar. He did this in front of our children. He then proceeded to say that we were required to provide proof that the dog was indeed a service dog and wanted to know which disabilities she had, in order to "prove" she was a service dog, or we would be required to pay a $25 fee for having a pet. After attempting to explain the ADA protections my wife was entitled to, I was told that the hotel was "private property" and was allowed to create their own rules bypassing federal law. When my wife went to him, trying to show him proof of the law, he said that without paperwork he would charge an additional $25 fee for a pet. After she tried to ask to speak to a manager and she was asked to leave with her dog, since he didn't want to deal with "arguing" about her about her rights. Our stay lasted 2 hours, and now we are out $105. If you have a service dog, do not stay here.
Overall Rating
Overall Rating
( 475 Reviews )Write a Review
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