Distinctive Auto Repair LLC

Excellent shop! Great location and friendly service!
Apr 9th, 2024

Chris was amazing to work with to get our car back on the road! Highly recommend!!
Apr 9th, 2024

Excellent service and speedy diagnosis.
Apr 7th, 2024

Mar 31st, 2024

I cannot recommend this car shop based on my experience, which unfortunately warrants only two stars. Despite being the sole customer present, I felt consistently overlooked. The lack of transparency regarding labor costs, estimated completion time, and the discrepancy between the quoted and actual hours of labor left me feeling frustrated and deceived. Moreover, despite pointing out visible damage to my control arms, they were dismissed as 'fine,' only to be confirmed as severely worn down by another shop later. The disregard for my concerns was disheartening. Adding insult to injury, witnessing preferential treatment towards another customer while I waited further compounded my disappointment. While the repair itself seems to have been done correctly, the exorbitant price tag for parts totaling around $80 versus the $650+ I was charged leaves me feeling like I was taken advantage of. In summary, my experience here was one of disillusionment and a sense of being swindled.
Mar 29th, 2024