Chamber of Commerce

      Wrenstone at the Highlands Apartments

      ( 37 Reviews )

      Wrenstone at the Highlands Apartments
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      Hours

      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (37 reviews)
      27
      1
      2
      4
      3
      Read Our 37 Reviews

      Chamber Rating

      4.2 - (37 reviews)
      27
      1
      2
      4
      3
      › ‹
      • Nadia Nicole

        Beautiful community! The leasing staff was very helpful and knowledgeable. Cristen gave me all the information I needed about the community and I plan on applying in a few months.
        Apr 6th, 2024

      • Mike M

        The property itself is beautiful, but the dogs here might do a better job of managing the building and resident needs. Nobody acknowledges maintenance requests, nobody responds to emails, and if you need something simple like the package room opened no one ever seems to have a key. Were on 6 emails that have gone unanswered and 2 in person meetings with no resolution about a storage unit, which youd think would be simple. Weve only been here 2 months so cant wait to see what the next year has in store.
        Mar 13th, 2024

      • Jessica Kearns

        Beautiful apartments and I hate apartments! The layout is easy to find buildings and looks nice! Love the security measures also!
        Feb 18th, 2024

      • Naomi Niles

        Sidewalks desperately need to be salted. EXTREMELY dangerous walking conditions and not one bit of salt on any of the walk ways or parking lot. Anyone especially elderly can fall and hurt themselves. I have slipped every time Ive gone outside. Theres been 0 maintenance done to remove the snow and ice on the sidewalks around the apartment building. They just issued a notice that your car will be towed if you park outside of a parking spot but there isnt enough parking spots to begin with. At least every night there is about 8+ cars parked outside of spots because there no where to park, on top of that if you find a spot it is very far from your apartment. We havent had the trash taken out all week even though we are paying $30 a month for trash removal and its been building up since last Sunday. The hallways are starting to stink!
        Feb 2nd, 2024

      • Segundo Bosquez

        Love this place, leasing staff is awesome, recreation room's, lobby area, pool, professional weight room's, are enormous and beautiful...
        Nov 29th, 2023

      Read Our 37 Reviews

      About
      Wrenstone at the Highlands Apartments

      Wrenstone at the Highlands Apartments is located at 350 Old Hickory Blvd in Nashville, Tennessee 37221. Wrenstone at the Highlands Apartments can be contacted via phone at 615-679-2256 for pricing, hours and directions.

      Contact Info

      •   615-679-2256

      Questions & Answers

      Q What is the phone number for Wrenstone at the Highlands Apartments?

      A The phone number for Wrenstone at the Highlands Apartments is: 615-679-2256.

      Q Where is Wrenstone at the Highlands Apartments located?

      A Wrenstone at the Highlands Apartments is located at 350 Old Hickory Blvd, Nashville, TN 37221

      Q What is the internet address for Wrenstone at the Highlands Apartments?

      A The website (URL) for Wrenstone at the Highlands Apartments is: https://www.wrenstoneapartments.com/?utm_source=obl&utm_medium=organic

      Q What days are Wrenstone at the Highlands Apartments open?

      A Wrenstone at the Highlands Apartments is open:
      Saturday: 10:00 AM - 5:00 PM
      Sunday: 1:00 PM - 5:00 PM
      Monday: 9:00 AM - 6:00 PM
      Tuesday: 9:00 AM - 6:00 PM
      Wednesday: 9:00 AM - 6:00 PM
      Thursday: 9:00 AM - 6:00 PM
      Friday: 9:00 AM - 6:00 PM

      Q How is Wrenstone at the Highlands Apartments rated?

      A Wrenstone at the Highlands Apartments has a 4.2 Star Rating from 37 reviewers.

      Hours

      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM

      Ratings and Reviews
      Wrenstone at the Highlands Apartments

      Overall Rating

      Overall Rating
      ( 37 Reviews )
      27
      1
      2
      4
      3
      Write a Review

      Nadia Nicole on Google

      image Beautiful community! The leasing staff was very helpful and knowledgeable. Cristen gave me all the information I needed about the community and I plan on applying in a few months.

      Business Response on Google Apr 10th, 2024
      Thank you Nadia for such a great review! We are excited to have Cristen as one of our newest team members and think she does a great job as well and are so happy to hear you enjoyed your time with her for your tour experience.Hope to see you as a fellow neighbor in our community soon enough,Laura Jones, Community Manager

      Mike M on Google

      image The property itself is beautiful, but the dogs here might do a better job of managing the building and resident needs. Nobody acknowledges maintenance requests, nobody responds to emails, and if you need something simple like the package room opened no one ever seems to have a key. Were on 6 emails that have gone unanswered and 2 in person meetings with no resolution about a storage unit, which youd think would be simple. Weve only been here 2 months so cant wait to see what the next year has in store.

      Business Response on Google Apr 10th, 2024
      Mike M - I'm so sorry to hear your experience has not met your expectations (or our standards). We did reach out to speak to you privately regarding your concerns but were unable to reach you. While we understand during the time of your move in we were going through a transition in staffing and training with a new team. The frustrations you speak of should not have occurred and we'd love to discuss them directly with you. As for the package room, we have locker codes. All of our staff is equipped with these codes to allow resident access to the Luxer system in the event Luxer does not issue the proper pickup code to you directly. We are happy to guide you into more Luxer details in person and help you with package related matters in person. Again, please reach out to our team members directly so we can work towards resolving your concerns and ensure your time at Wrenstone is an enjoyable one!Thank you,Laura [email protected]

      Jessica Kearns on Google

      image Beautiful apartments and I hate apartments! The layout is easy to find buildings and looks nice! Love the security measures also!

      Business Response on Google Mar 13th, 2024
      Hi Jessica,We appreciate the kind words and stellar rating you gave! Thanks for the positive feedback, we hope you enjoy your time at Wrenstone!Warmly,Laura JonesCommunity Manager

      Naomi Niles on Google

      image Sidewalks desperately need to be salted. EXTREMELY dangerous walking conditions and not one bit of salt on any of the walk ways or parking lot. Anyone especially elderly can fall and hurt themselves. I have slipped every time Ive gone outside. Theres been 0 maintenance done to remove the snow and ice on the sidewalks around the apartment building. They just issued a notice that your car will be towed if you park outside of a parking spot but there isnt enough parking spots to begin with. At least every night there is about 8+ cars parked outside of spots because there no where to park, on top of that if you find a spot it is very far from your apartment. We havent had the trash taken out all week even though we are paying $30 a month for trash removal and its been building up since last Sunday. The hallways are starting to stink!

      Business Response on Google Jan 22nd, 2024
      Naomi Niles - We are disappointed to hear you had a negative experience living in our community. To be clear, we did contract plowing and ice melt services throughout the community on Sunday, January 14 when the winter storm initially hit our area. As you are aware, the amount of snow and freezing temps made it treacherous for all of Middle Tennessee, including our snow removal team. That being said, we experienced single-digit temps all week and although we were in line for a crew to come back, the demand in the area was so high we were not able to be serviced until Wednesday night which was hugely successful considering many communities in the area were still snowed/iced in. Thursday we had another treatment to protect against ice on the main entry and hillside. Because of the large volume of compacted ice/snow throughout, we salted and shoveled only certain sections of the sidewalks to allow walkways in certain zones. We do apologize you experienced such difficulty during our winter storm. We feel there's more to resolve regarding your listed concerns that are best discussed directly with our team. Please reach out to us directly at 615-679-2256 or by emailing [email protected]. If there's anything else you'd like to share, please don't hesitate to contact us directly.

      Segundo Bosquez on Google

      image Love this place, leasing staff is awesome, recreation room's, lobby area, pool, professional weight room's, are enormous and beautiful...

      Business Response on Google Dec 2nd, 2023
      Hi Segundo, Thank you for your five-star review. We really appreciate it and take great pride in our community. E. Johnson - Community Manager
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      Overall Rating

      Overall Rating
      ( 37 Reviews )
      27
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