Total Group

Kendall was so lovely to work with! He patiently waited on us to let him in, was respectful of our home, diagnosed and fixed our HVAC in a super short amount of time. Thank you!!
Feb 15th, 2024

Just had a road rage incident with one of your employees. They decided that it was appropriate to honk repeatedly at me, flash their lights and flip me the bird while driving a company vehicle. I had my daughter in the car as well. I will never consider your business for any of my needs.
Dec 9th, 2023

Absolutely outstanding service! My heat system is fairly dated and has had multiple problems. I have worked with Total Group twice now and the service was outstanding. Both times they were very informative about the problems and best practices with my heating system. Tim and Clay both have been an incredible help!
Dec 7th, 2023

Thanks to all the guys at Total Group for going way and beyond to get our A/C installed. Thank you Clay for your knowledge and help with the warranty registration. We highly recommend your company and look forward to using you in the future for all our A/C needs. Services: Install thermostat, Install AC
Sep 10th, 2023

11-29-23 update: another semi annual preventative maintenance service to my unit. The technician Tim was punctual, professional, knowledgeable and courteous. Highly recommend this company. Also, preventative maintenance is cheaper than repairs. Their twice annual service is a great value for the money. UPDATE to original review: 1/2021 I had second annual preventative maintenance check. Communication with Total Group is outstanding! Received a text from Kassandra reminding me of my appointment and confirming the time. Eric, the tech, was prompt, professional and very proficient. Total Group continues to provides consistent excellent customer service. 7/2020 Total Group has provided me with outstanding service for years. Because I am a member of the Total Care Club, Much thanks to the technician. It is so refreshing to work with a locally owned small business that provides excellent customer care!! Service: Heating system maintenance
Nov 10th, 2023