My Professional Plumber

Sasha B. _{on Yelp}

Mar 7th, 2023

The technician came out within an hour and was kind, professional and so very helpful. Brandon is a gem of an employee. I can't thank him enough for his help.

Phil Yager _{on Google}

Feb 17th, 2023

We called My Professional Plumber to help us with a problem of water in a hallway. We didnt know if it was a broken slab or some other issue that caused the problem. We just knew there was a damaged floor with no cause of the water viewable by us. Bryan came and did an extensive search of the culprit. While he was here, our insurance adjuster came, and Bryan helped us with describing the issue and communicating with the adjuster. It was valuable having him describe in terms we couldnt have used.
Bryan spent all day diagnosing and solving our issue. He was timely, professional, and engaged with the customer.
Dealing with My Professional Plumber and Bryan was a great experience in a bad situation.

T C. _{on Yelp}

Feb 10th, 2023

Recently we noticed all our drains "gurgling & bubbling" loudly when water was being run. Water was draining slowly in my tub. After 3 days, our main toilet wouldn't flush. Drano, vinegar & baking soda & boiling water didn't help. I came across My Professional Plumber out of Oak Ridge, TN and they were able to get someone out within an hour. April at the office (I called 865-609-6080) went out of her way to find someone right away to come out. If it wasn't for her efforts, I would've ended up calling another company. I was happy to receive a text from the Technician Branden A. He also called to say he would be over in 45 mins and was driving a distance. He arrived right on time, wore shoe covers & was well-groomed.  Branden asked many questions before looking at the problem, which I appreciated. Turned out I had a clog leading out to my Septic tank, which he resolved; advised me on proper maintenance, and gave me needed treatment to pour down my drains. I was so thankful Branden did not price-gouge and didn't "find" any other issues; even tho I'm a single woman over 50. His price was much lower than if I had gone with another company I almost used. He charged reasonably for the job; not by the hour; he saved me $$$ because of his honesty! Thanks Branden & My Professional Plumber. Highly recommend! I will request him in the future!

Stacy Smith _{on Google}

Jan 10th, 2023

Terrible workmanship all fittings leaking paid 598 dollars for 3 ft pipe should have done this myself plummer said he had 35 years experience more like 35 months got ripped off considering contacting lawyers Service: Plumbing leak repair

Jill Adler _{on Google}

Oct 28th, 2022

These guys are fantastic! We had an emergency with toilet backing up into shower & they were here within an hour! Great communicators, Knowledgeable, extremely professional and incredibly gracious & fair. They go ABOVE & BEYOND to please their customers; are properly & professionally equipped. And they dont leave ANY messes!! WONDERFUL COMPANY! Thank you CHRIS & JASON! Services: Sewer cleaning, Drain cleaning