Red Roof Inn & Suites Pigeon Forge - Parkway

Chamber Rating

3.3 - (1472 reviews)
480
327
205
120
340
Read Our 1472 Reviews

Chamber Rating

3.3 - (1472 reviews)
480
327
205
120
340
  • Susan Martinez-Diaz

    Don't go to the Red Roof Inn. It was during the weekdays. I called the office to ask if we could check out a little later since today is the solar eclipse. They said we would need to pay for another day so my husband and I was like okay we would just be out by 11:am. Well shortly later my husband's blood pressure started acting up I talked to house keeping and I talked to the office again I let them know we was going to be needing to do a late check out because my husbands blood pressure was acting up. They said it's $25.00 for every 30 minutes after 11:am. I said that's fine. I said let me get like around a hour. They said that's okay. It was 12:08pm and they called I answered I said Hello we are walking out the door right now. Then they replied and said if we didn't leave right now they were calling the police on us. They had my Driver license information I paid a deposit they had my card information. I wasn't trying to be sneaky about anything. My husband was just trying to get his blood pressure down. Needless to say when they called and said that to me I didn't tell my husband I didn't want his blood pressure to start acting up again. I thought it was very rude. I was paying the $25.00 per every 30 minutes past 11:am so I don't understand what happened. I paid a $105.00 damage deposit. I didn't get refunded anything. We DID leave the room nice and clean when we left. Now when we first checked into our room our floors hadn't been moped in a while. 2 of our lights didn't work. There was something smeared with fingers on some trim and near the door stopper in the bathroom. It looked like poop. We seen 1 roach. There was a couple arguing the night before for atleast 30 minutes to an hour really really late they were super loud. I didn't want to complain about things. We went to TN to renew our 23rd Wedding Vows. Nearby activities: The Island is right somewhat across
    Apr 11th, 2024

  • Heather Carroll

    When we arrived the staff was nice and helpful..I walked in the room and I was amazed...very clean..VERY SPACIOUS...it had a place like a kinda round desk with a desk chair...microwave...fridge...everything you need for a more than pleasant Stay..very affordable...well worth it...highly recommend this place to stay...you won't be disappointed Rooms: Very clean and spacious Nearby activities: Right beside the mini mall...within walking distance of alot of shops and places to eat..great location
    Apr 6th, 2024

  • Bryson Knight

    This is a nice motel. I appreciate how clean and quiet this place is. Beds were comfortable, pillows were alright but could be better, the microwave and TV worked great, and the fridge was a good size. The only complaints I have are that the exhaust fan in the bathroom didn't work and there is one thing that this place is all about: fees, Fees, FEES. If you lost the key, you would have to pay $10. If you are caught smoking or have more than one pet, you will be evicted and have to pay a hefty fee. That won't affect the rating, though, because I didn't have to pay any of them. Other than that, this is a nice place, Breakfast was good too. And the AC worked great. Noteworthy details: Powerful AC
    Apr 4th, 2024

  • clyde simms

    Great service we stay here at least 8 times a year or more and always have great service. All the people are very friendly and helpful. Great location they are down town and close to everything. There's no place i would rater stay. Also there is no charge for your pet.
    Apr 1st, 2024

  • Honezt Foodie

    Nearby activities: There's a lot to do in walking distance. Walkability: You can walk to a lot of different places. crossing the street looks difficult. The street is very busy.
    Mar 31st, 2024

Read Our 1472 Reviews

About
Red Roof Inn & Suites Pigeon Forge - Parkway

Red Roof Inn & Suites Pigeon Forge - Parkway is located at 2826 Parkway in Pigeon Forge, Tennessee 37863. Red Roof Inn & Suites Pigeon Forge - Parkway can be contacted via phone at 865-453-9151 for pricing, hours and directions.

Contact Info

  •   865-453-9151

Questions & Answers

Q What is the phone number for Red Roof Inn & Suites Pigeon Forge - Parkway?

A The phone number for Red Roof Inn & Suites Pigeon Forge - Parkway is: 865-453-9151.


Q Where is Red Roof Inn & Suites Pigeon Forge - Parkway located?

A Red Roof Inn & Suites Pigeon Forge - Parkway is located at 2826 Parkway, Pigeon Forge, TN 37863


Q What is the internet address for Red Roof Inn & Suites Pigeon Forge - Parkway?

A The website (URL) for Red Roof Inn & Suites Pigeon Forge - Parkway is: https://www.redroof.com/property/tn/pigeon-forge/RRI804?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI804


Q How is Red Roof Inn & Suites Pigeon Forge - Parkway rated?

A Red Roof Inn & Suites Pigeon Forge - Parkway has a 3.3 Star Rating from 1472 reviewers.

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Ratings and Reviews
Red Roof Inn & Suites Pigeon Forge - Parkway

Overall Rating

Overall Rating
( 1472 Reviews )
480
327
205
120
340
Write a Review

Susan Martinez-Diaz on Google

image Don't go to the Red Roof Inn. It was during the weekdays. I called the office to ask if we could check out a little later since today is the solar eclipse. They said we would need to pay for another day so my husband and I was like okay we would just be out by 11:am. Well shortly later my husband's blood pressure started acting up I talked to house keeping and I talked to the office again I let them know we was going to be needing to do a late check out because my husbands blood pressure was acting up. They said it's $25.00 for every 30 minutes after 11:am. I said that's fine. I said let me get like around a hour. They said that's okay. It was 12:08pm and they called I answered I said Hello we are walking out the door right now. Then they replied and said if we didn't leave right now they were calling the police on us. They had my Driver license information I paid a deposit they had my card information. I wasn't trying to be sneaky about anything. My husband was just trying to get his blood pressure down. Needless to say when they called and said that to me I didn't tell my husband I didn't want his blood pressure to start acting up again. I thought it was very rude. I was paying the $25.00 per every 30 minutes past 11:am so I don't understand what happened. I paid a $105.00 damage deposit. I didn't get refunded anything. We DID leave the room nice and clean when we left. Now when we first checked into our room our floors hadn't been moped in a while. 2 of our lights didn't work. There was something smeared with fingers on some trim and near the door stopper in the bathroom. It looked like poop. We seen 1 roach. There was a couple arguing the night before for atleast 30 minutes to an hour really really late they were super loud. I didn't want to complain about things. We went to TN to renew our 23rd Wedding Vows.
Nearby activities: The Island is right somewhat across


Heather Carroll on Google

image When we arrived the staff was nice and helpful..I walked in the room and I was amazed...very clean..VERY SPACIOUS...it had a place like a kinda round desk with a desk chair...microwave...fridge...everything you need for a more than pleasant Stay..very affordable...well worth it...highly recommend this place to stay...you won't be disappointed
Rooms: Very clean and spacious
Nearby activities: Right beside the mini mall...within walking distance of alot of shops and places to eat..great location

Business Response on Google Apr 6th, 2024
Dear Heather,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our attentive staff, the affordability the cleanliness and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Bryson Knight on Google

image This is a nice motel. I appreciate how clean and quiet this place is. Beds were comfortable, pillows were alright but could be better, the microwave and TV worked great, and the fridge was a good size. The only complaints I have are that the exhaust fan in the bathroom didn't work and there is one thing that this place is all about: fees, Fees, FEES. If you lost the key, you would have to pay $10. If you are caught smoking or have more than one pet, you will be evicted and have to pay a hefty fee. That won't affect the rating, though, because I didn't have to pay any of them. Other than that, this is a nice place, Breakfast was good too. And the AC worked great.
Noteworthy details: Powerful AC

Business Response on Google Apr 4th, 2024
Hello Bryson, Thank you for telling us about your stay at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY. I am glad to know that you were pleased with our breakfast, our AC worked great, beds were comfortable, pillows were alright and all the other kind remarks highlighted. However, I am disappointed you had a less than satisfactory experience due to fan in the bathroom not being able to work and the fees you mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be shared with management in an effort to address your concerns. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

clyde simms on Google

image Great service we stay here at least 8 times a year or more and always have great service. All the people are very friendly and helpful. Great location they are down town and close to everything. There's no place i would rater stay. Also there is no charge for your pet.

Business Response on Google Jun 7th, 2023
Hello Clyde,Thank you for taking the time to tell us about your stay at the Red Roof Inn and Suites Pigeon Forge - Parkway. We sincerely appreciate your comments. It is rewarding to read that you had a great stay and that you found the service to be great. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,AbigailRediResponse Specialist

Honezt Foodie on Google

image Nearby activities: There's a lot to do in walking distance.
Walkability: You can walk to a lot of different places. crossing the street looks difficult. The street is very busy.

Business Response on Google Apr 1st, 2024
Hello Honezt, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES PIGEON FORGE - PARKWAY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

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