Chamber of Commerce

      United States Postal Service

      ( 101 Reviews )

      United States Postal Service
      USPS is hiring! See openings for top jobs.
      Yext Power Listing.
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      Hours

      Sunday:
      Closed
      Monday:
      8:30 AM - 4:00 PM
      Tuesday:
      8:30 AM - 4:00 PM
      Wednesday:
      8:30 AM - 4:00 PM
      Thursday:
      8:30 AM - 4:00 PM
      Friday:
      8:30 AM - 4:00 PM
      Saturday:
      10:00 AM - 12:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.2 - (101 reviews)
      24
      3
      7
      4
      63
      Read Our 101 Reviews

      Chamber Rating

      Verified Member
      2.2 - (101 reviews)
      24
      3
      7
      4
      63
      › ‹
      • Emery Fields

        Finally, A nice, professional employee at this post office. You guys did good hiring this guy. Never seen him here before. He went to the back and got my packages. He helped the next customer in line. Then he ran outside to help me load my packages. Never expected that! Edit: Saw him a few days later at the Sevierville Post Office. He must be bprrowed. But either way. Service is excellent lately.
        Nov 24th, 2023

      • Sandra King

        No Mail since last Thursday Saays tried delivering bur driveway blocked not what the camera says. No one ever tried to deliver
        Nov 14th, 2023

      • Shane Best

        There are alot of bad reviews here, but I have had no issues with this post office. Staff has been super friendly and helpful.
        Oct 3rd, 2023

      • Shellie n Wes Storie

        Great staff.
        Aug 19th, 2023

      • Elijah Roush

        My wife and I are not from the area and we're honeymooning at a rental cabin in the area. I checked with the resort to ensure that we could deliver Amazon to the cabin. As it turns out, Amazon shipped via USPS and the cabin doesn't have a mailbox. Both packages were put on hold, understandably. So I came in to pick them up, immediately the woman behind the counter was rude and snippy with me. I offered to hand her my phone to copy the tracking numbers from the website as to eliminate risk of error and she told me "unless you can make that big enough to put on a billboard you'll need to read them to me." Then she found the packages but made a whole deal about how it was my lucky day that the packages were still in the building because they would've been sent back already under normal circumstances. They came in that morning, I picked them up at 12:30. Then as I walked away she very loudly apologized to the person behind me for the wait. At least have the courtesy to wait until I'm not within earshot. I'm in customer service, that is customer service 101. You need to find better people, that's completely unacceptable and I'm unsurprised and disappointed your reviews reflect my exact experience.
        Aug 20th, 2023

      Read Our 101 Reviews

      About
      United States Postal Service

      Visit your local Post Office at 3235 Rena St! The U.S. Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

      Contact Info

      Questions & Answers

      Q What is the phone number for United States Postal Service?

      A The phone number for United States Postal Service is: (800) 275-8777.

      Q Where is United States Postal Service located?

      A United States Postal Service is located at 3235 Rena St, Pigeon Forge, Tennessee 37863

      Q What is the internet address for United States Postal Service?

      A The website (URL) for United States Postal Service is: https://tools.usps.com/find-location.htm?location=1437231&utm_source=website-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3Nzg0MS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is United States Postal Service?

      A United States Postal Service employs approximately 20+ people.

      Q What days are United States Postal Service open?

      A United States Postal Service is open:
      Sunday: Closed
      Monday: 8:30 AM - 4:00 PM
      Tuesday: 8:30 AM - 4:00 PM
      Wednesday: 8:30 AM - 4:00 PM
      Thursday: 8:30 AM - 4:00 PM
      Friday: 8:30 AM - 4:00 PM
      Saturday: 10:00 AM - 12:00 PM

      Q How is United States Postal Service rated?

      A United States Postal Service has a 2.2 Star Rating from 101 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      8:30 AM - 4:00 PM
      Tuesday:
      8:30 AM - 4:00 PM
      Wednesday:
      8:30 AM - 4:00 PM
      Thursday:
      8:30 AM - 4:00 PM
      Friday:
      8:30 AM - 4:00 PM
      Saturday:
      10:00 AM - 12:00 PM
      Nearby USPS - Postal Service Locations

      Ratings and Reviews
      United States Postal Service

      Overall Rating

      Overall Rating
      ( 101 Reviews )
      24
      3
      7
      4
      63
      Write a Review

      Emery Fields on Google

      image Finally, A nice, professional employee at this post office. You guys did good hiring this guy. Never seen him here before. He went to the back and got my packages. He helped the next customer in line. Then he ran outside to help me load my packages. Never expected that! Edit: Saw him a few days later at the Sevierville Post Office. He must be bprrowed. But either way. Service is excellent lately.

      Sandra King on Google

      image No Mail since last Thursday Saays tried delivering bur driveway blocked not what the camera says. No one ever tried to deliver

      Shane Best on Google

      image There are alot of bad reviews here, but I have had no issues with this post office. Staff has been super friendly and helpful.

      Shellie n Wes Storie on Google

      image Great staff.

      Elijah Roush on Google

      image My wife and I are not from the area and we're honeymooning at a rental cabin in the area. I checked with the resort to ensure that we could deliver Amazon to the cabin. As it turns out, Amazon shipped via USPS and the cabin doesn't have a mailbox. Both packages were put on hold, understandably. So I came in to pick them up, immediately the woman behind the counter was rude and snippy with me. I offered to hand her my phone to copy the tracking numbers from the website as to eliminate risk of error and she told me "unless you can make that big enough to put on a billboard you'll need to read them to me." Then she found the packages but made a whole deal about how it was my lucky day that the packages were still in the building because they would've been sent back already under normal circumstances. They came in that morning, I picked them up at 12:30. Then as I walked away she very loudly apologized to the person behind me for the wait. At least have the courtesy to wait until I'm not within earshot. I'm in customer service, that is customer service 101. You need to find better people, that's completely unacceptable and I'm unsurprised and disappointed your reviews reflect my exact experience.

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      Overall Rating

      Overall Rating
      ( 101 Reviews )
      24
      3
      7
      4
      63

      Write a Review

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