Jackson Hewitt Tax Service

We appreciate your feedback Radio X, though I'm sorry to hear we fell short of earning 5 stars this season. We recognize the interest of our clients regarding lower costs, and please know that we're working hard to manage the end cost to you. With that in mind, we provide the opportunity to build valuable relationships with tax experts in-person, who spend hours in training courses yearly to offer accurate and professional tax preparation in the local community. We strive to deliver on our brand promise to our clients, which includes reinforcing our services with a Maximum Refund guarantee along with a Lifetime Accuracy Guarantee & IRS Audit Assistance. If you still feel the charges weren't in line with the value we provide, please contact the local office, or reach out to our Client Care Team at 800-234-1040 as we would be happy to review the costs of this year's filing. We appreciate the opportunity to be of service. - Gamiel, Jackson Hewitt Care Team

We're delighted to hear your great feedback for Donna's patient & easy-going assistance this season, thank you Val! 😍 If your friends or family need tax prep services, please send them our way, our team loves referrals and will make sure they get the dedicated attention they deserve. We look forward to your next visit with us, and value the opportunity to be of service. 💙 - Jen, Jackson Hewitt Care Team

Thank you, Tracy for your wonderful feedback. We are so happy to hear of your positive experiences with our Tax Pro's. It is our pleasure to provide you with exceptional customer service. If you have any friends or family that needs tax services, we would love to exceed their expectations as well. We cannot wait to see you next tax season! -Melinda, Jackson Hewitt Care Team

Hi Heather, thank you so much for taking the time to leave a five-star review! We are happy to hear that Donna was super helpful, and provided you with great customer service. We look forward to many years to come of serving you. Don't forget to tell your friends about your great tax prep experience at Jackson Hewitt and earn money with our Refer-A-Friend program! Have a fanTAXtic day! -Jhoan, Jackson Hewitt Care Team

It brightens our day to read your great review for Donna's absolutely amazing service, thank you KaNisha! If your friends or family need tax prep services, please send them our way. Our team loves referrals and will make sure they get the dedicated attention they deserve. 😍 We appreciate your feedback as a valued client, and can't wait for future visits with you here at Jackson Hewitt! 💙 - Jen, Jackson Hewitt Care Team