Twisted Root Burger Co.

I got the chicken tender and fries, my girlfriend got the shroom burger, and cheese bites. My chicken tenders were super salty and cold by the time I got them, my girlfriends food was cold, but the cheese bites were good. Took the food back and the cooks were talks smack the whole time they were asked to fix the food. They replaced my meal and warmed my girlfriends food up and brought them back to us. My now grilled burger tasted like rubber and the bacon was so salty as well. Don't see myself going back anytime soon, but the cashier thar helped us in the front was super sweet. She had great customer service and was trying so hard to fix our issues. Not sure what her name was but, thank you for doing amazing!
Apr 7th, 2024

Not that impressed, 3 burgers, 3 drinks , and one extra fries was 60 bucks. Burgers were luke warm and bland and over pressed (dry)fries were cold and cheese on top wasn't even melted. Order was taken quickly food... took 50 minutes and they were steady but not slammed . , honestly probably won't be back
Apr 6th, 2024

Good for eating and walking
Mar 29th, 2024

Mar 27th, 2024

I would go to this place 2 to 3 times a week. Always the same. Walk up to register. Place order. Grab food and leave. Always to go cause I prefer eating at work. Foods always hot Always nice and enjoyable. Yet last time I went they left the food just open on countertop for a while. I asked for them to remake it they did. Got to work. Food was nice and hot. No issue. Come this time food set on counter they watched me watching them. Get to work. Fries cold, burger bearly warm. Called to speak to manager. She called me a ma'am. Multiple times. I go there Multiple times a week.... so unfortunately they just lost my business.
Mar 16th, 2024