Best Western Abilene Inn & Suites

Laura Galinat _{on Google}

Mar 30th, 2024

Facility continues to look brand new and we know it is at least 3-4 years old!! Staff is very personable. Safe location. Breakfast options need to be labeled properly before someone has an medical issue from mislabeling. Please address this issue. Management, please listen to your staff when they report problem issues.

S M _{on Google}

Mar 12th, 2024

Good location, clean. Good breakfast & nice staff

Darci Reutter _{on Google}

Feb 29th, 2024

Arrived after 12 hours of driving to find the sofa bed dirty and no sheets or pillows available. The bathroom trash had not been emptied from the previous occupants, only had two towels in the bathroom and asked for two more to be told the hotel ran out of clean towels. We also got woken up at 5AM to a concrete truck and workers pouring concrete right out our window that we were not told would be happening or anything on their website. I have sent two emails and a voicemail to the general manager Nicole within the last few days and have gotten no response.

Brandon Holtzapple _{on Google}

Feb 26th, 2024

Staff was great and very helpful. The owners of the Hotel makes you feel uncomfortable. We were told they were watching our every move. We were randomly room checked never had that happened. Because we took breakfast to our room we were told we were going to a track ants in the room because of that. Then we went to extend our stay because our car was still in the shop. We were told we had to find a different hotel.
Walkability: You have a Dennys that you can walk to everything else you have to drive.