America Air Conditioning And Heating

They do not return phone calls, their voice mail is always full. Very rude if they call you back. I would not use them at all.
Sep 21st, 2023

After calling, I was immediately scheduled for a day/time that worked best for my schedule. They have a text system that let's you know when they will show up that I found very helpful. The techs were able to quickly diagnose the issue. I have an older system and some parts are pretty much obsolete. I've worked in replacement parts ordering warehouses before and know very well how some parts can stop being manufactured after just a few years. These guys worked tirelessly to get parts for me and get them installed ASAP. I know the work that went into that and know they went above and beyond! They were professional, friendly, and I highly recommend them!
Jul 2nd, 2023

Never fixed the problem, they dont stand behind their work. Just call someone else Service: Heating system repair
Jul 1st, 2023

If I could give this company a zero star review or less I would. As many other ratings for this company I was assigned them as my home warranty A/C company. They have come out to my house going on 6 times and my A/C has not worked for more than a week consecutively in the past two months. Every time they come out I have to re call my home warranty and have them put in a new work order or recall as this company will not even listen to me until they have that done. As other reviews have stated there isnt any point in calling this company, you will get a generic text message you can respond to and NEVER get a reply. I have had three different repair men come out from this company and 2/3 of them were nice, one was very aggressive with my pregnant wife about us doing some slight remodeling in our home while he had to make a service call (not in the area our A/C is located). I needed a part ordered that took a week and a half longer than estimated to get in and when the part finally came in they cancelled and rescheduled the installation date twice and the day they finally arrived it was 3 hours late. Now 24 hours after the new part is installed my A/C is no longer workingagain TLDR : Trash company with hostile employees, 0 communication, and no respect for your time. I will be calling my home warranty company tomorrow morning to see if I can get a new company. Wish me luck. Services: A/C system maintenance, A/C system repair
Sep 3rd, 2023

Was assigned this company from a home warranty company. Saw the reviews but figured they couldn't be possibly that bad, probably issues outside of their control being a company who deals with warranty companies. I was wrong, I can't even begin to share what a nightmare dealing with this company was. Tech who came out was fine, despite waiting over a week for a diagnosis. The communication with this company is basically non-existent. You call and they send you a generic text asking how they can help, which they don't answer either. Despite numerous messages/phone calls trying to get an update, that they had ordered the part, making sure things were on track, they still managed to completely drop the ball. I went over 6 weeks (through July/August in a record heat year) for a the part the warranty company was supposed to send them, that I was told was on the way. On our appointment day, tech was supposed to come out at noon. 7 o'clock, I'm still waiting. Finally, after pleading with them for some type of update, I was told the fan motor was "stolen" out of his truck and they didn't have it. I'm almost certain they never even ordered the part and they just blatantly lied to me. I called Batjer, who came out same day and had a whole new unit in my house within 3 business days. Trust the reviews.
Feb 27th, 2023