Dr. Norman P. Poorman, DDS

I just switched dentist . Not because of the dentist he was great both of them but the hygienist Lilly was cruel to my 15 yr old daughter and dismissive to me and she acted angry when my daughter tried to tell her she was flossing and brushing to hard during her cleaning I stopped her but she ignored me and raised her voice to my child . Thats a no for me and disrespectful. My daughter was afraid everytime we went for a new visit and asked to make sure Lilly didn't serve us . Plus the phone operator doesn't listen I have to repeat my self at least 3 times when making an appointment or cancelation . I did report lilly behavior but no one seemed to care . I thank the dentist for all they did for my child but montoring employees like Lilly needs to be adddressed and more training on customer compassion . I'll pray for her to find a job she enjoys and to learn to be kind to children and their parents.
Apr 4th, 2024

Sep 15th, 2023

Dr Norman Poorman is thorough on whats going on with his patients. He offers alternatives to prevent cavities and suggestion to consider to keep teeth as healthy can be. Hes informative to newly parents and informs you on how often to have check ups and what is a good toothpaste to use during your childs phases of childhood. Overall staff is very welcoming, polite, courteous, and friendly. They help answer any questions and keep you updated on what the next steps are and what will be happening on the visit. All together I think his team and himself go above and beyond to make sure patients get the best experience and outcome from their visit. Very kid friendly atmosphere.
Aug 2nd, 2023

Dr Paul & Kanya are amazing with children. If you have a child that is super anxious about the dentist these are the two people to see. They have put both my children at ease especially my younger one. Dr Paul and Kanya have a way with children that is truly admirable! It was amazing to see my son get his teeth clean with no fight and smiling leaving the dentist. I am so thankful to have found this office. Thank you!!
Jul 8th, 2023

Dec 15th, 2022