Auro Crossing
![Auro Crossing](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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16400 Farm to Market Road 1325
Austin, TX 78728 - (737) 214-3738
- Website
Hours
Chamber Rating
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MH
Aug 21st, 2023 -
Lana Jacobs
Aug 3rd, 2023 -
Awnyee Gammon
Jul 21st, 2023 -
Lauren Easley
Jul 14th, 2023 -
Dasia G
Jul 13th, 2023
About
Auro Crossing
Auro Crossing introduces you to brilliant architectural design, crafted for your upbeat Austin, Texas, lifestyle. It’s here that you’ll find a blend of industrial minimalism, and Nordic influences, all wrapped into an tasteful space to entertain, to be productive, and to live thoughtfully. Through our collection of affordable luxury one, two, and three bedroom apartment homes, you’ll feel an energy like nowhere else in Austin-Round Rock – hence the name Auro.
Contact Info
- (737) 214-3738
- (737) 214-3738
- Website
Questions & Answers
Q What is the phone number for Auro Crossing?
A The phone number for Auro Crossing is: (737) 214-3738.
Q Where is Auro Crossing located?
A Auro Crossing is located at 16400 Farm to Market Road 1325, Austin, TX 78728
Q What is the internet address for Auro Crossing?
A The website (URL) for Auro Crossing is: https://www.aurocrossingapts.com
Q What days are Auro Crossing open?
A Auro Crossing is open:
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Q How is Auro Crossing rated?
A Auro Crossing has a 2.4 Star Rating from 85 reviewers.
Hours
Ratings and Reviews
Auro Crossing
Overall Rating
Overall Rating
( 85 Reviews )![](/images/review-avatar-4.jpg)
MH on Google
After contacting TAM Corp, and leasing office no one returns the calls or answers the door, they threw out all my sisters belongings, we found packages and debit cards from current residents about a month ago before her unit was trashed out. They never evicted her, they never went to court and she never told them she moved out, she was paying the electricity and has to leave Austin for family emergency. So don't leave your apartment ever if you do not want your personal belongings stolen and thrown out. OH ya maybe change the locks because the keys still work that she has. POS company
Hi is there a reason my review was taking off for you all letting people into my sisters apartment to take her items???????
Follow up-
Yall do not answer the phones???? Or respond to emails so I am unsure of how you are expecting me to contact yall?
Follow up now two months-
Gone to the corporate office still no help. We have filed a police report due to you letting her neighbor in and taking her belongings. Victor the maintenance was texting the neighbor to meet up and let her in, DO NOT STAY HERE TAM res. is a damn joke.
![](/images/review-avatar-4.jpg)
Lana Jacobs on Google
The apartments are beautiful with great amenities, but I would not recommend living here!
My son and I moved here in December and have put in several work orders that have never been addressed. My lock on my front door was broken for 3 weeks before they finally came to fix it. They knew that I wasnt able to lock my door and agreed that it was a safety issue, yet still took that long to address.
Mine and my sons stickers to open the security gates dont work, so we have to wait for someone to let us in the gate or call ourselves to gain access. Its beyond irritating!
The pool is always filthy and has been closed for over a week. The grills are dirty and broken. Theres trash in the common areas, dog urine in the elevator. My grandsons bike has been stolen twice already from the bike rack where were supposed to keep it.
I live on the 4th floor and our elevator is constantly breaking down. The last time it didnt get fixed for 6 weeks! I have an autoimmune disease that makes it extremely difficult to walk up 4 flights of stairs in this heat, especially since theres hardly any ventilation in the stairwell.
I was assessed a late fee in May because they said that I paid one day late. I dropped my rent check off at 2:30 on May 3rd, and handed it to Kaylin. When I noticed the late fee on the portal, I went to the office to inquire about it. Kaylin remembered that I paid on time, but the manager acted like she didnt want to correct their mistake and remove the late fee. She said, Ill remove it as long as youve never been late before. It shouldve been removed regardless. I paid my rent on time and THEY posted it late. Btw, I had never been late on my rent, and she STILL never removed it!
Kaylin and Carmen in the office were great, but since they left things always seem chaotic. The new manager acts as if shes annoyed all the time, and nobody seems to know whats going on.
I shouldve listened to the apartment locators before moving to Austin when they said to stay as far away from income restricted apartments as possible. They stated that tax credit properties are usually newer with beautiful amenities, but after about a year everything goes downhill. They absolutely called it!
![](/images/review-avatar-1.jpg)
Awnyee Gammon on Google
**Update! I noticed the company had time to reply back to my review, however, I have called MULTIPLE TIMES DURING BUSINESS HOURS, of course, NO ONE ANSWERS AT THIS COMMUNITY! I am working with an apartment locator and they have not answered for her as well. I would advise not moving here. If they cant pick up the phone for potential residents, I could only imagine the number of maintenance requests that arent getting put in because no one can get through!
![](/images/review-avatar-4.jpg)
Lauren Easley on Google
I do have one suggestion that the office could improve upon. Answer the phone, respond to the emails. Even if its just an acknowledgment that it was received. I cant get ahold of the office even if I call multiple times in a row. In order to get anything accomplished I have to physically go into the office. Which is not very easy because my working hours are their working hours.
Whether youre from Austin or moving to Austin this really is a solid spot. I would recommend it to a friend!
![](/images/review-avatar-3.jpg)
Dasia G on Google
Overall Rating
Overall Rating
( 85 Reviews )Write a Review
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