Jack Brown Cleaners

Nov 12th, 2023

I took an order to clean my shirts and shoes. I had shown the shoes and what needed to be polished. order was ready on Friday. Upon pick up I was unhappy with the shoes, I was told by Rene, manager, to pay and pick them up and come back on Monday to speak with shoe person. Apparently, nothing else can be done with shoes (which is not what they said when I left my shoes for cleaning). I asked for a refund as I wasn't happy and manager, Rene, said no and that nothing could be done. I would never have paid to begin since I wasn't happy from the start. this is BAD customer service. I'm disputing charge through credit card and will put in a bad review. take my business elsewhere.
Sep 16th, 2023

May 15th, 2023

The Seamstress and her husband do absolutely wonderful work and are so accommodating. I needed a last minute repair on a particularly difficult item, a very high end leather skirt with a split seem. She made time for me as I explained to her it was a rush job and she worked some serious magic in 20 minutes or less. It was like the tear never happened. Looked brand new. And it only cost ~$13. Couldnt have had a better experience. Service: Alterations
Oct 19th, 2022

When they couldn't do a simple stain removal the only responce from this part time cashier was "we don't Guarantee anything". When I mentioned that the stain looked No different, meaning it didn't even look like that attempted to clean it, without a blink or a care in the world, her emotionless response was "we don't guarantee anything". Wouldn't even reduce the cleaning cost for not doing the job at hand
Feb 23rd, 2022