Community Resource Credit Union

Dear Dalia,Thank you for taking the time to share your feedback about your recent experience with our Garth location. We truly value your input, and we're sorry to hear that your experience did not meet your expectations.We understand your concern regarding our rates, and we want to assure you that we constantly strive to offer competitive rates to our members. However, we also understand that there may be instances where we may not be able to meet every individual's specific needs. We apologize if you left feeling that we could have done more.We take your feedback seriously, and we are committed to learning from it to improve our services. We will review our processes to ensure that we are providing clear and transparent information to our members about the rates and options available to them. Additionally, we will work on better communication to inform members when certain requests may not be feasible.We appreciate that you found a better rate at another credit union, and we want to sincerely thank you for considering us as an option. We value your membership and would welcome the opportunity to discuss your financial needs further. Please don't hesitate to reach out to our team at (281) 422-3611, and we will do our best to assist you in any way we can.If you have any specific suggestions or would like to provide more details about your experience, please feel free to contact us directly. Your feedback is essential to helping us enhance our services and better serve our members.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to improve your banking experience with us in the future.

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that we could assist you in getting into your new truck. Your kind words and satisfaction mean the world to us.

Hello Michael! Thank you so much for your 5-star review! Alvin is a real gem & we are so glad to hear you had a positive experience with him and our HWY 146 branch! Thank you & we appreciate your membership!