PANDORA Jewelry

The time you give customer to pick up their online order is not enough time. Make it bare minimum 7 days customer has to pick up online order.
Apr 7th, 2024

Absolutely not. Ive been told this is the only pandora store in town. So they take advantage of buyers. You have their attention when youre purchasing an item but then dont care about returning customers who need assistance. Ive purchased several things but realized only then do I seem to get their attention. Every now and then I asked to clean my jewelry here. Ive been told varied excuses. No sorry not during the weekend. Come back Monday through Friday So I came back Christmas break because its the only time I dont work during the week and can meet their hours of operation. I was told no sorry we dont do cleanings during holiday shopping. So I waited a month to go on my free day and was told were just too busy right now. Its been 4months and I tried again. Attendant said oh no sorry we dont do them on Fridays. I recanted my story and tried to understand. She said yea no it depends on the person thats working and were just so busy. I looked around. There were 2 employees and 2 customers. Lazy, prejudice, and deceiving employees. I regret my purchases and glad I havent bought anything else since these experiences have occurred. Definitely boycotting them. Hope their store closes soon so we can get a proper shop in their space.
Apr 1st, 2024

From the time we walked In we were greeted with beautiful bright display cases. The store was adequately lit and the customer services was top notch. We loved working with Amanda she is truly a gem. She really helped us make a sound decision that we were happy with. Amanda was very knowledgeable and made us feel important, like we mattered. Overall very happy!
Mar 6th, 2024

I love PANDORA jewelry but the customer service in this store is terrible, since the people who work there are disrespectful as well as the manager. Since when I went to the store to have a charm changed, the saleswoman told me no and I told her that she could please ask the manager, and she went for the manager and came out with an offensive attitude, first questioning whether the charm It is legitimate from Pandora when I bought all my jewelry there and she started to put on an aggressive attitude that not even she, who is the manager, has any benefits there when at no time is she questioning the store's return policies, I simply asked if they could exchange it for me since a defect was made due to constant use of the product.
Jan 5th, 2024

I'm gonna give it 3 stars only because the lady who helped us with purchase was so patient and really helpful. I wasn't sure which bracelet I wanted gold or silver , and she was showing me all of them, but size on pink gold bracelet more suitable . When it came time to pay, I paid half with cash and half with a card. When I asked the lady to give me a box for a bracelet, she said they ran out of it and she offered just a little paper bag.
Jan 3rd, 2024