Monterrey Motel Padre Island, Corpus Christi BY OYO

Hi Jodie Williams,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay at our hotel. We understand that your experience fell short of your expectations, and we sincerely apologize for the noise disturbance caused by the neighboring guest.Regarding the missing wash cloths, iron, and tub stopper, we apologize for the oversight. We will make sure to address these issues with our housekeeping team to ensure that such inconveniences are not repeated in the future.We take guest comfort and safety very seriously, and we are sorry to hear about the bed bug bites you encountered. We have a stringent pest control policy in place, and we will investigate and take immediate action to resolve this matter.We appreciate your feedback and will use it to improve our services and facilities. If you require any further assistance or have any additional concerns, please feel free to reach out to us at [email protected] again, please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Warm regards,Team OYO

Hi Martin Regener,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have faced during your stay. Our aim is to provide a comfortable and pleasant experience for all our guests, and we regret that we fell short of your expectations.We would like to understand the issues you encountered to make necessary improvements. If you could please provide us with specific details about your experience, it will help our team address them effectively.If you have any further concerns or need assistance with anything, please feel free to reach out to us at [email protected]. Our dedicated team is always available to ensure your satisfaction.We appreciate your time and hope to have the opportunity to serve you better in the future.Warm regards,Team OYO