Petco Grooming

Mar 16th, 2024

I've been going to Petco for nearly a year in FL for both of my dogs grooming. I moved to TX, went online as I always do, selected the grooming, it gave me a procedure of $65 per dog, which aligned with what I've been paying. I get to the store and she told me the price was near $98 per dog! First of all my dogs are puppies, 10 and 11 month old small breed, 12 and 16 pounds. I would never pay that for my dog, as other groomers in this area charge as low as $38 per dog under 25 pounds. I will never return to Petco for grooming, and probably nothing else as well. This is not acceptable, bait and switch tactic.
Feb 28th, 2024

I have a mini dachshund. She weigh 7-1/2 lbs. I took her in for a nail trim. I have taken her before and the lady girl held her in her arms the whole time and was able to do the just by herself. My dog never gave her problems. This girl had her on a table and tied with the blue leash. She had to call another girl to hold my dog and I could hear my dog crying when I was in line trying pay for the service. I went back in the grooming center and my dog was till crying. I asked her are you hurting her and she said no and I said why is she screaming and crying. Another tech told me she is just yelling the she doesnt like what they are doing to her and I said no maam she is hurting her!. She asked do you want me to continue and I said she yes and I stayed in there. She finished and gave her back to me. She barely did the paw she finished up on but the other nails on her paws wet so short! I could tell she hurt her and her nails were too short. She did it with the nail grinder but she went way too short! I will never take my dog back there again! You lost a customer and I feel terrible because I paid for her to hurt my dog!
Dec 6th, 2023

Nohemi was very thorough as we dropped off our puppy for grooming. You could tell that she was passionate about her job and takes pride in her grooming. Overall, our puppy looked the best shes ever been after grooming. We will be back to visit Nohemi again.
Oct 29th, 2023

Our cattle dog was well taken of at this location. They had a same day appt available and had her in within 2 hours.
Jun 18th, 2023