Mirador Retirement Community

Beautiful place. However, the case manager was misleading when I toured. Its as if she was only interested in our finances. My mom needs a place to heal after two complicated surgeries that left her in need of total care. My parents have great insurance and supplemental coverage. Initially a pleasant visit, until the finances and length of intended stay were discussed. Suddenly, they had no rooms despite learning from a CNA in my presence that three rooms had become available. The case manager quickly relented and stated the rooms would not be available to my mom because they were to be held for residents who may need them, they are priority. I felt discouraged and observed her attitude/demeanor to shift from cordial representative to condescending indifference. What a shame to misrepresent an awesome place. The location and service were ideal for my mom. The care and pleasant atmosphere were just what she needs to heal. However, Ive researched this facility and that case manager wont even take calls from other case managers who are attempting to send referrals. Shes a nightmare and my mom has to settle because she is blocking certain people from being admitted. I wish Her bosses were aware, unless they condone that type of representation. What a waste of time.
Jan 16th, 2023

Mold covered by paint. Rude front desk staff.
Nov 30th, 2022

My mother and stepdad have lived here for ten years. They greatly enjoy the lifestyle. Exercise classes, singing groups, games before dinner, on-site beauty salon and of course not having to cook! Stepdad has had to move to memory care and they are very loving and care for him well. I ate dinner with them and had the richest meal Ive had in a long time. Everything was cooked to my dietary needs and was delicious. The staff is very very kind. Families are welcome to visit anytime. There are always people and all the common areas.
Oct 5th, 2022

Very well staffed. Very clean facility. Four levels of care. Very patient-oriented. Good parking. Easy access. Several entrances. Wonderful meeting these people.
Sep 8th, 2022

It is a GREAT place to work
Aug 27th, 2022