Jovie of Park Cities
-
8100 Lomo Alto
, Suite 262
Dallas, Texas 75225 - (214) 396-8300
- Website
Hours
Chamber Rating
-
Carol
We used the caregivers from College Nannies & Sitters (AKA College Nannies & Tutors) at Park Cities through my companys benefit that is provided to all employees as back up care. We were excited about this perk because our regular babysitter was out on vacation. However, our experience with the caregivers from College Nannies & Sitters at Park Cities and the management of College Nannies & Sitters at Park Cities was a huge disappointment. Their caregivers cancelled our reservations in two consecutive days without any notification prior to day they were scheduled to come. College Nannies & Sitters at Park Cities did not make any effort to communicate the cancellation with us through our companys back up care agency (our agency), who were relying on their back up care on those days. After we provided our constructive criticism about their lack of communication of the no shows with our agency, there was no apology or any feedback from the management of College Nannies & Sitters at Park Cities. Instead of reflecting on improvement of their current management policy, they denied our constructive feedback by excluding us from their back up care customer list and acted very unprofessionally. They immediately canceled our next two days of reservations, which had been re-confirmed with them through our agency and with their caregiver a day before. As a result, my husband and I had to scramble to make alternative arrangements through our agency. Because of this late cancellation by College Nannies and Sitter at Park Cities, I lost an additional two days of time from work. Moreover, the management from College Nannies and Sitters at Park Cities made false accusations about me and my son to our agencys quality assurance division in an attempt to justify their inappropriate decision. I spent hours on the phone speaking with our agencys quality assurance representative in order to clear those false accusations made against us. By the end of this long and exhausted process and after I lost over 20 hours from work, both my husband and I were extremely disappointed at how we were treated by the caregivers from College Nannies & Sitters at Park Cities and the management of College Nannies & Sitters at Park Cities. Based on what we had experienced, I would not recommend anyone to use the care service provided by College Nannies & Sitters at Park Cities unless substantial improvements will be made by the management of College Nannies & Sitters at Park Cities to enhance their communication and to treat their customers with respect.
Jun 6th, 2022 -
Jon Stock
Submitted a request for a sitter multiple times with no response, call or email
Aug 26th, 2021 -
Alex Johnson
Feb 12th, 2021 -
Tanequa Azu
May 5th, 2020 -
Jenny Florianic
So awesome! Every sitter we have had has been professional and fun! My kids have loved all of them. The app on my phone is so convenient!! I know I can schedule a sitter at any time. They are all back ground checked and well trained. Call them!!!
Oct 17th, 2019
About
Jovie of Park Cities
Jovie serves servicing Park Cities, Preston Hollow, Lakewood and Richardson by providing reliable in-home child care. Whether you need full-time, part-time, after school, or weekend childcare services, we work with you through each step of hiring the right nanny or babysitter for your family. Our professional in-home nannies and sitters are vetted and trained for your family's safety and security. Are you looking for work as a professional nanny or sitter? Jovie of Park Cities offers reliable nanny and babysitting jobs with full or part-time schedules. We provide support, training, and technology tools in rewarding jobs with children.
Contact Info
- (214) 396-8300
- [email protected]
- Website
Services
- Nannies
- Sitters
- Hotel/Vacation Babysitting Services
Questions & Answers
Q What is the phone number for Jovie of Park Cities?
A The phone number for Jovie of Park Cities is: (214) 396-8300.
Q Where is Jovie of Park Cities located?
A Jovie of Park Cities is located at 8100 Lomo Alto, Suite 262, Dallas, Texas 75225
Q What is the internet address for Jovie of Park Cities?
A The website (URL) for Jovie of Park Cities is: https://jovie.com/locations/tx/dallas/jovie-of-park-cities
Q What days are Jovie of Park Cities open?
A Jovie of Park Cities is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Q How is Jovie of Park Cities rated?
A Jovie of Park Cities has a 3.7 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Jovie of Park Cities
Overall Rating
Overall Rating
( 12 Reviews )Carol on Google
We used the caregivers from College Nannies & Sitters (AKA College Nannies & Tutors) at Park Cities through my companys benefit that is provided to all employees as back up care. We were excited about this perk because our regular babysitter was out on vacation. However, our experience with the caregivers from College Nannies & Sitters at Park Cities and the management of College Nannies & Sitters at Park Cities was a huge disappointment. Their caregivers cancelled our reservations in two consecutive days without any notification prior to day they were scheduled to come. College Nannies & Sitters at Park Cities did not make any effort to communicate the cancellation with us through our companys back up care agency (our agency), who were relying on their back up care on those days. After we provided our constructive criticism about their lack of communication of the no shows with our agency, there was no apology or any feedback from the management of College Nannies & Sitters at Park Cities. Instead of reflecting on improvement of their current management policy, they denied our constructive feedback by excluding us from their back up care customer list and acted very unprofessionally. They immediately canceled our next two days of reservations, which had been re-confirmed with them through our agency and with their caregiver a day before. As a result, my husband and I had to scramble to make alternative arrangements through our agency. Because of this late cancellation by College Nannies and Sitter at Park Cities, I lost an additional two days of time from work. Moreover, the management from College Nannies and Sitters at Park Cities made false accusations about me and my son to our agencys quality assurance division in an attempt to justify their inappropriate decision. I spent hours on the phone speaking with our agencys quality assurance representative in order to clear those false accusations made against us. By the end of this long and exhausted process and after I lost over 20 hours from work, both my husband and I were extremely disappointed at how we were treated by the caregivers from College Nannies & Sitters at Park Cities and the management of College Nannies & Sitters at Park Cities. Based on what we had experienced, I would not recommend anyone to use the care service provided by College Nannies & Sitters at Park Cities unless substantial improvements will be made by the management of College Nannies & Sitters at Park Cities to enhance their communication and to treat their customers with respect.
Jon Stock on Google
Submitted a request for a sitter multiple times with no response, call or email
Alex Johnson on Google
Tanequa Azu on Google
Jenny Florianic on Google
So awesome! Every sitter we have had has been professional and fun!
My kids have loved all of them.
The app on my phone is so convenient!!
I know I can schedule a sitter at any time. They are all back ground checked and well trained.
Call them!!!
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
Child Care Agency Near Me in Dallas, TX
Elite Alternatives
Dallas, TX 75254
972-781-8010 ( 7 Reviews )
Penny’s Child Care and Learning Center
Dallas, TX 75237
972-707-7430 ( 2 Reviews )
City of Dallas Childcare Services
Dallas, TX 75216
214-670-0506 ( 0 Reviews )
Super Stars Academy
Dallas, TX 75217
214-321-3663 ( 0 Reviews )
Color Me Safe
Dallas, TX 75240
( 0 Reviews )
New Life Assembly Day Care
Dallas, TX 75233
214-333-1423 ( 1 Reviews )
DILWORTH DISCOVERY IN-HOME CHRISTIAN CHILD CARE
Dallas, TX 75217
214-916-9702 ( 1 Reviews )
College Nannies, Sitters and Tutors
Dallas, TX 75225
(214) 396-8300 ( 17 Reviews )