Val's Cheesecakes, The Shop

Wonderful place for cheesecake.
Mar 14th, 2024

Even next day, this cheesecake is perfection! And, that crust ... SO good! 12/10 will be back.
Feb 27th, 2024

The review reflects my recent experience with Val's online ordering website and the customer service received. I placed an order for 10 varieties of 6oz cheesecakes but was later informed that some items were unavailable due to Valentine's Day. I inquired about purchasing slices instead, which would incur an extra $2 charge per slice as opposed to the original $6.50 price. I suggested a $1 discount per slice due to the inventory discrepancy.The owner responded, "Why would I give you a discount?" This response felt unaccommodating, giving the impression of the business being too prestigious for discounts despite the inventory issue. The interaction left me surprised and disappointed as such coldness is uncommon in customer service. While I don't expect the owner to address this specific review or alter their approach, I hope my feedback aids future online purchasers
Feb 22nd, 2024

Best cheesecake Ive ever had! No need to look elsewhere Vals knows what theyre doing when it comes to cheesecakes! Customer service was also great, only thing I will add is to let customers know what location to pick up from incase they arent familiar with the area or Vals in general. I came from out of town visiting and placed an order over the phone. I didnt know there was 2 (maybe more?) locations and went to the wrong location for pickup so I had to go to their other location. Whole time I was confused they kept up their excellent customer service. 10/10
Feb 20th, 2024

I like the idea of this place
Feb 17th, 2024